NO HOT WATER in 40° F weather. Slow flush of toilet.
NO HOT WATER in 40° F weather. Slow flush of toilet. No recourse to fix these unacceptable conditions during the day. A few hours before checkout, a random collision with receptionist revealed that water pipes were frozen - so no hot water. For that I pay $200+/ night? UNACCEPTABLE.
A
Guest review by
Anonymous
2.0
I wanted to book a hotel name Mountain view cabins, in...
I wanted to book a hotel name Mountain view cabins, in Golden, BC, Canada and not in (with a similar name) California, USA. I called the hotel and they said they can’t do anything and I need to speak to the booking.com as I did booking with it. I also sent messages through the booking portal but no response I have gotten so far.
But why should I talk to or chase around hotel when I know it’s a complete mistake of booking.com as simply when I am checking a hotel in Golden, BC, Canada with the same name hotel “Mountain view cabins” how the hell you booked a hotel in USA. I want my money back else I will give you very bad reviews and also will take a legal action against booking.com. I will never ever use booking.com and I will also share my bad experiences with my friends and family members and will suggest them never use this spam platform named booking.com.
Moreover, You guys do not have courage to call me even when I informed you that during midnight I had to suffer and had to travel couple of places in Golden and had to take an overpriced hotel as it was around 12:30 am. You are disgusting booking.com.
m
Guest review by
media
Research, refine and make plans for your whole trip