Five-Star Hotels in Umm Al Quwain

Best customer service, lovely and friendly staff, super welcoming and helpful. The whole team goes out of their way to make the stay comfortable and memorable. Will recommend to everyone!

The place is in such a peaceful spot. I loved the comfort and the cleanliness of the bed and studio we had stayed in. Staff is brilliant, super nice and friendly. Food in the restaurant is great, they offer so much options on their menu and food is pretty much great. I liked the most that staff actually reminded us to have a dinner and all the meals we paid for. That was so thoughtful. Everything we asked for came to our room within minutes.

It was a dreamy peaceful place. Highly recommended...

i liked the location & and service

Rayan and sayed in the reception

The beautiful beach was the most spectacular

The interior design. The comfortable pillows. Polite staff

The sea view room was amazing and the staff were all helpful and in good cheer. WOIL definitely stay again.

From the moment we arrived, the concierge team took care of our luggage even before we got out of the taxi. So prompt! We were escorted in, given warm towels and a refreshing drink while we waited for check in. You instantly feel more relaxed after a long trip. We were checked in by Taimoor who provided an exceptional service to us, helped us check in a lot earlier and was a real pleasure to deal with overall. We were so grateful to him for sorting us out so quickly. The hotel itself is stunning. The pool area, the private beach and the facilities are fantastic. The shielded Bay Area is perfect for swimming. The beach is so clean and there are no stones or shells which makes it great for swimming in the ocean. Comfortable lounges by the pool and the beach. The team working there are proactive with getting you a lounge, helping with towels and making sure you are well taken care of. The room is large, comfortable, new and beautifully appointed. We had the ocean view room and it is well worth it. The water, coffee and tea, milk, honey and other things provided in the room are great. Massive shower and a separate bath, great size balcony, all wonderful. We were so grateful for the housekeeping team. Especially Rukshan who looked after us did an outstanding job every day and we were so impressed, even making a towel elephant and towel swans for us. Even though we only stayed for 4 nights, the sheets were changed in our room midway through the stay. I also want to mention Imrana, the housekeeping manager who checked in with us to make sure we were happy and everything was done to our liking. I travel a lot and I have to say this hotel has the best housekeeping standards and the best team. They really went above and beyond. Buffet breakfast and dinner were great. Wide selection and the dishes varied day to day. We didn’t have an all inclusive options so don’t know what that’s like.

5* Inside and Outside. Very Professional staff.