Five-Star Hotels in Marsa Alam City

I will never forget this trip thanks to everyone that is working here 🙏🏼 we were able to snorkel and see different kinds of sea animals and corals just few steps from the beach 🥰 they are also quite careful and warning everyone to make sure that nobody ruin the corals or give food to the fishes.. also we had trip to dolphins house and we had wim with them (big thanks to the guys there that took care of everyone and made sure that we had good memories in videos and photos). The restaurant is good the chef was always careful to listen to people’s opinion about food and if they have something more they desire to have ! Rooms are so clean the housekeepers are always careful about minor details

The location, the modern touch!

How should I rate this stay... Upon arrival at the hotel, we were surprised—the reception is beautiful, everything is clean, and the staff is very friendly. A welcome drink and a moist towel for refreshment are a standard here. We arrived at the hotel as early as 9:00 AM, and to our surprise, our room was already prepared for us. Before checking in, we went to enjoy breakfast (which was excellent). Unfortunately, we were given the wrong room, which had separate beds instead of a double bed. However, this was not a problem that Abdelsalam (the front office manager) couldn’t solve within a few minutes. Within 20 minutes, we were moved to a new, beautiful room. Regarding the accommodation: The rooms are very nice and modern. Since it's a new hotel, you might encounter a few minor issues (in our case, the air conditioning stopped working for a day), but a quick call to the reception, and everything is resolved to your satisfaction within minutes. The rooms are exceptionally well-equipped, and you will find everything you need for your stay. We greatly appreciated the regular restocking of the minibar. We had a Swim-up Junior room, which has direct access to the pool, and there was nothing to criticize about the room. Regarding the staff: We were pleasantly surprised that everyone greeted us and smiled at us. Any request or question was handled with a smile. We would especially like to thank the gentlemen (probably the restaurant managers) of the Italian and Asian restaurants, the friendly waiter named Samy, and the excellent bartender Abd.

Almost everything here is absolutely superb. All the staff are fantastic, friendly, and always willing to help. Choices of food are amazing with a very very delicious mixed grill night. Facilities are in a top notch condition, very clean everywhere. Beach is absolutely amazing. Will definitely recommend if you are searching for a resort to relax.

The Entertainment / Animation team makes an outstanding job with very warm atmosphere!

The hotel is very comfortable and it looks modern and new. Highlight for the food, with a lot of variety and quality. The beverages are also good, we really liked the Sky Bar and the cocktails served there were above average. The a la carte restaurant was very good, the staff was very attentive and we had a lot of food. The beach is good even though we would prefer a little more privacy. The wifi worked well and good speed.

Everything was great, food, animation team, staff

Exceeded our expectations. Room equivalent to 5* hotel. Food very good and all the fruits vegetables,salads were fresh. We had a very comfortable stay.

Extraordinary good service from all staff - reception very professional and helpful