Five-Star Hotels in Serpong

By far the best hotel I have staying for a very long time and I travel for business a lot. The hotel is quite new and very well appointed. The staff were exceptional - evey one of them.

Our 2nd stay at this hotel :) Great breakfast :) Spacious rooms (we had a suite with king-size bed and sofa on the 16th floor) with excellent bathroom (shower as well as bath). Towels, bathrobes, slippers provided; Perfect location - next to the shopping mall ;) Very friendly and helpful staff :)

It’s just something different than most hotels. Colourful, unique and atmospheric. Nice swimming pool and perfect gym. And I loved the record player in my room!

It is as Beautiful as the pictures. Plus, saw Emily from Linkin Park staying at the same hotel. 🥰 The food was good, staff was super helpful

I live here and best hotel ever

The properly was exceptional clean and all facilities were excellent. The service was also excellent and staff were really friendly and went out of their way to make us feel welcome.

Customer service was amazing. Facilities very clean and the gym is quite big with many equipment. Breakfast was tasty. It is very near to Senayang mall and you can go underground to reach each within 10 min walking.

The world class service, everything was high end and luxurious. Especially I would love to mention that I was in a sad mood because I came to Jakarta for a GD concert but got scammed for the tickets and the hotel understood my situation, they provided me a lot of compliments, filled my bath, made me feel better, were so nice to me. They showed me that this hotel is worth coming back many times. The food tasted amazing, the staff was so lovely and took care of each detail, the room was spacious and the view was amazing. I would recommend this hotel for everyone. They literally took care of everything for me. There are no minuses

The overall hotel Pool Breakfast Scent of the hotel Nice staff Bathroom Garden So many rooms (meetings, bar etc)

My recent 2-night stay at Ra Suites Simatupang for my anniversary was nothing short of incredible. This hotel is a true gem in Jakarta, offering an amazing experience in every aspect, especially considering its exceptional value. From the moment I arrived, the service was impeccable. The warm welcome at the lobby set the tone, and I was delighted to receive a voucher for buy-one-get-one-free drinks, coffee, and bakery items—a lovely touch. The dining offerings are where Ra Suites truly shines. The breakfast buffet was excellent, but what sets this hotel apart are the incredible extras: a delightful afternoon tea from 3-5 PM and a generous "snacks and cocktails" buffet from 6-8 PM. These are amenities you simply don't find at other hotels in this price range. A special shout-out to the incredibly friendly, attentive, and professional staff at the restaurant, especially Chornel, who was exceptionally helpful and made our meals even more enjoyable. Our room on the 18th floor was spacious, immaculately clean, and offered an unbelievable city view. I loved the unique and practical design, with the toilet separated from the shower and dressing room. It was a very pleasant surprise to find a nice anniversary decoration in the room—a thoughtful gesture that we truly appreciated. All necessary amenities were available. Other highlights include the smooth check-in and check-out process, and the elegant piano in the lobby with a daily evening singing performance that created a wonderful ambiance. To get all these fantastic features—luxurious comfort, outstanding F&B, and top-tier service—at such an affordable price is unbelievable. I only wish I could have stayed longer. I will definitely be coming back again and again. Highly recommended