Five-Star Hotels in Cusco

Very beautiful hotel in the middle of old town, close to the Cathedral, very clean, beds very comfortable, personnel very helpful and polite, good food at restaurant

The location was superb, and the room's accoutrements were outstanding!

Location, style, history, breakfast

Amazing hotel at the very center of Cusco. The building is a historical colonial house with a central patio. The rooms are modern, spacious and very well decorated. Big beds. Oxygen in rooms is available in case you may need it. The staff are super friendly, eager to please and ready to help. Buffet breakfast is excellent and very abundant. Special mention to Soraida and Fernando there. An experience not to miss.

Amazing building in central Cusco. Great food and good service.

Very helpful and friendly customer service throughout the hotel from front of house to dining and spa staff. Everything was perfectly executed. 5 star luxury in an ideal spot in the city. Everything is within an easy walking distance. There’s cafes, restaurants, laundrettes, shops all around the area. Loved the spa treatment, soothing massage technique. Loved the hydrotherapy treatment. Food was sumptuous at breakfast and for dinner too.

Location is great. Staff and service are wonderful. Best we experienced during our stay in Peru. Fredy was always on point to provide help, nothing too small. Food was excellent

Breakfast was great. Our room faced the square so very noisy during the night. Staff very helpful, professional and attended to our needs.

Everything was pretty good overall. All email communications with Gustavo were great prior to our stay and during. We originally booked on booking.com at a very high price and kept looking and got a much better deal.....so I'd suggest if you're paying approx $250 USD it's a good deal. Food was great, grounds are immaculate (loved the 🦜 & all the 💐's), pool was nice and cold but great when in the sun for abit! We were there 2 nights/ 3 days for the sole purpose of relaxing and that's sure what we did. As mentioned in prior reviews, we found Peruvian families on site using the facilities and their clothing everywhere by the pool and grounds...maybe lockers should be provided for this. Only 6 lounge chairs by the pool, so not really good in that sense when hotel guests who are paying can't even get access. Also tables to put drinks on would be good (I think I also only saw 1 of those and again occupied by non-hotel guests). It would be nice if they had the theatre in English as well maybe at a different time. We couldn't get the TV to work really nor in English even after the maintenance guy came. We had several mosquitoes in the room upon check in, however was quickly rectified with a call to the desk and a lady came to spray and put plug ins. Woukd have been nice if we had clean chairs outside on the balcony for morning coffee (they were covered in bird poop) so we layed towels down on them as they were a tad tough to get clean. Yolanda at breakfast was exceptional. Went above and beyond for Us. We were also celebrating our Anniversary and they added a little nice touch to Our room upon arrival. We found it very clean, quiet, great food (make sure to save room for the Aranwa Experience desert....it's exceptional and have your phone ready for a video!). We had a pisco sour demonstration and it was awesome as we made our own & then got to consume them. They were delicious!!.

Incredible hotel nestled deep in the heart of Sacred Valley. Everything was top notch, including the explorations and gastronomy. Each meal was perfect and we loved learning about the ingredients from our wait staff. We had a lovely Pachamanca dinner on the final night and got to meet chef Manuel. All the staff were very friendly and we enjoyed our days doing small explorations and resting in our beautiful lodge. This was a perfect place to chill after all the traveling we did in Peru - thank you team Explora... we will be back!