Five-Star Hotels in Ko Lanta

Their level of service is second to none in what we experienced in Thailand and in many places in fact. We start with a natural flower necklace and a welcome drink, plus a cold towel with lemongrass scent. Fabulous. The room was spacious, well stocked (around 6 bottles of their own water, minibar, toiletries, bathtub and shower, safe, roves, slippers, hairdryer), large balcony, perfect shower. We got two keys so one was powering the AC and keeping the room cool for our arrival each day. The staff were exceptionally friendly and genuinely cared to say hello ad we passed every day and to ask if we need anything. By the end of the trip we were on first name basis. Everything was a ten out of ten. Before we left they sent us the sweetest goodbye message on the app (download the app it is really good) and offered late checkout. They also left us flowers and a scent of Pimalai in the room on the last night as scent is the longest lasting memory. The dive centre on the grounds was a great bonus and without expecting to dive whilst in Koh Lanta, we managed to do two dives in one day whilst at Pimalai. The beach is long. We saw a couple get engaged and have a beautiful engagement dinner with tiki torches and a decorated covered area so if you're looking for something special they have that experience too. Note: we didn't encounter any mosquitos in Koh Lanta - unusual compared to what we experienced in other parts of Thailand. The experience at Pimalai made us want to go back to Koh Lanta again. A slice of luxury in a paradise location.

The hotel staff provided outstandingly friendly service and ensured our needs were met with exceptional care. Our spacious and comfortable room was attended to at least twice daily for any additional requirements. Additionally, the pool boasted a breathtaking view, adding to the overall experience of relaxation and enjoyment. The hotel's attention to detail and commitment to guest satisfaction made our stay truly memorable.

Great hotel that exceeded our expectations. We loved the location as it is remote and quiet and the scenery is breathtaking - great sunset from the Reggae Bar, amazing breakfast view, The rooms are spacious and nice - we have had the swimming pool access room. They have access to 2 beautiful beaches. The hotel stuff is super friendly and helpful.

Amazing resort - the most friendly and polite staff, even for Thailand where people are more friendly in general.

Great location at the end of beach, really nice and long pools, perfect for good swim.