Five-Star Hotels in La Marsa

Great hotel and team thanks indeed

Okay, this place is fantastic. Beautiful hotel both inside and outside, great SPA, the breakfast is just amazing, they have everything you might want. The hotel is also super clean, the room cleaning is being done everyday and they also check it once or twice more during the day while bringing fresh fruits and water. Also, the local restaurant is very delicious, very much recommended. High class service, and nice live music on the weekends at the lobby bar. If you order a car via Bolt app. Waiting time 3 minutes. Taxi to Carthage: 15-20 minutes, 5 euros. Taxi to Tunis: 25-30 minutes, 7 euros. Taxi to the airport: 20-25 minutes, 7 euros.

Beautiful hotel with super friendly staff.

Absolutely fantastic experience at this Hotel ! The location is unbeatable, right in the heart of the city "Lake" . The staff was incredibly welcoming and attentive, making my stay truly memorable. The Suites are tastefully decorated, offering a perfect blend of comfort and style. The amenities exceeded my expectations, and the breathtaking views from the Suite added an extra touch of luxury. Highly recommend this gem for anyone looking to indulge in a top-notch urban retreat.

Faculty is very nice. Food in the restaurant is high quality and delicious. The hotel is gorgeous.

I stayed in this hotel with my wife for 5 nights. I work in the tourism industry myself and I have to mention that I am a very big fan of the founder of Four Seasons. I know all his thoughts about service and the hotel industry and respect these ideas with great euphoria. For this reason I cannot give a bad mark, although the service in the hotel was extremely poor. We had to wait about 60 minutes at reception for our room to be ready (no problem at all). However, they didn't manage to bring us at least a glass of water in over 30 minutes. We had a nice room with a large terrace. In the first day I went to the reception because I wanted to connect my Ipad to the TV. I wanted an adapter for that. They didn't have such an adapter (no problem either); only the answer was funny. The gentleman at the reception said that only Android devices can be connected to the TV; that's rubbish. Then I ordered a taxi, drove to an electronics store and bought an adapter. After 30 minutes I had my adapter and of course I was able to connect my Ipad to the TV without any problems... What a pity! On the third night Me and my wife wanted to eat at a restaurant outside the hotel. I went to the concierge early that day and asked the lady there to make a reservation for me. In the evening I went to the reception with my wife to order a taxi to the restaurant. The lady at the concierge told me that the restaurant is not accepting guests that night. I was shocked and asked why I wasn't informed in time. So I could arrange a reservation at another restaurant. After that it started to get scary. The lady at the concierge said she already called my wife. She said that my wife told her that she arranged something else! But that was not the case. After I said she didn't speak to my wife, she said the room numbers were mixed up. That shouldn't happen with a Four Seasons. She should just apologize and arrange a new reservation instead of doing cheap tricks.

The view is great. Rooms are well equipped. Beds are comfortable.

I was pleasantly surprised by the quality of the stay. The room had a sea and city view — it was beautiful and spacious. The staff is kind — I would especially like to thank the porter. The value for money is excellent.

Everything was good, The Hotel is very recommended

: I would like to express my sincere appreciation to the front desk staff for their warm welcome and courteous service. They were professional, helpful, and always ready to assist with a friendly attitude. Their support made my stay more comfortable and enjoyable — thank you from the heart to Ahlam & Radia & mariem