About this property

The Hotel Grand Chancellor Townsville is located in the city's business and shopping district. Guests can relax on the rooftop and admire the panoramic city views, before enjoying a refreshing swim in the sparkling rooftop pool. There is also an on-site fitness centre. The Sugar Shaker Restaurant offers a wide variety of dishes and is open for breakfast and dinner daily. Within walking distance of the Hotel Grand Chancellor Townsville, you will find award-winning dining, nightlife, entertainment, major tourist attractions and the Townsville Convention and Exhibition Centre. Townsville Airport is less than 7 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking available

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kerry
    Australia Australia
    Clean, beautiful decor, lovely helpful staff. Central to everything I needed. Very comfortable bed and stunning view.
  • Carol
    Australia Australia
    I loved the location and the concept of a round motel
  • Carolyn
    Australia Australia
    Comfortable bed, large room, restaurant on property, excellent staff.
  • Jean
    Australia Australia
    I loved the balcony, the size of the rooms and the location
  • Donald
    Australia Australia
    The room snd location was amazing, cleanliness was on point,
  • Kellie
    Australia Australia
    I love the bed & pillows The Breakfast The service was amazing especially a guy named Jason he couldn't do enough for us
  • Rasmussen
    Australia Australia
    Breakfast was great. Had the continental and was good value and affordable for people, who are on a pension. The Room service food was excellent and affordable price as well. We have stayed with you for many years and very happy. Really handy...
  • Paul
    Australia Australia
    I had the top floor suite that was very spacious and had great views of Townsville. The bed was very comfortable. The bathroom was very spacious and had twin rain shower and bath tub.
  • Tracy
    Australia Australia
    Great location, friendly staff. Great views from the roof top/pool area.
  • Soraya
    Australia Australia
    Spacious clean rooms, updated amenities, balcony with nice views.

Hotel surroundings

Restaurants

1 restaurant on site
  • Sugar Shaker
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern

House rules

Hotel Grand Chancellor Townsville takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 40 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.

Please note that there is a 3.18% charge when you pay with a Diners Club credit card.

Please note that there is a 3.37% charge when you pay with an American Express credit card.

Please note that there is a 3.57% charge when you pay with a JCB credit card.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the property requires a $100 credit card pre-authorisation upon check-in to cover any incidental charges.