Sustainability certification

Quay West Suites Melbourne

–Excellent location – show map
+116 photos
Scored 9
Rated wonderful

Excellent location!

9.7
  • Kitchen
  • City view
  • Swimming pool
  • Washing machine
  • Free Wifi
  • Balcony
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access

About this property

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 656 feet away. Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony. Guests can enjoy using the 15-yard indoor lap pool, spa, sauna, and fitness center. Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialties such as fresh local seafood, light pasta, simple grills and steaks. Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Center. Flinders Street Railway Station is a convenient 10-minute walk from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Accor, Quay West
Hotel chain/brand

Property highlights

  • Located in the heart of Melbourne, this hotel has an excellent location score of 9.7

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
and
1 queen bed
1 king bed
and
1 queen bed
1 king bed
2 twin beds
or
1 queen bed
1 king bed
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
2 twin beds
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
Bedroom 3
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Steven
New Zealand New Zealand
“Location is great with plenty of fantastic restaurants very close by, room was good with plenty of room and a great bed, great view from the balcony overlooking the river and city views, great coffee made to order with breakfast, can also order...”
Antoanela
United States United States
“We were able to have an early check in, which was fantastic, as were were coming all the way from the US and were very tired.”
Orna
Israel Israel
“Excellent location!!! Good service. Breakfast was good. They even gave us fresh vegtables that was not good in the menu. Wifi was not good.”
Rachel
Australia Australia
“We were upgraded to a room with a balcony. We had breakfast included which was delicious. We loved the pool and spa and left feeling totally relaxed. We will definitely stay again.”
Bethany
Australia Australia
“Staff were really accommodating and welcoming, and we appreciated the gorgeous view of the river and Flinders Street Station from our room. Great facilities and the breakfast impressed us with all the options available. Super accessible location...”
Helen
United States United States
“There were a number of problems with the room. The sink in the bathroom was very slow to drain. It took two maintenance visits to get it properly fixed. The clothes, washer in the kitchen, continually spat out an error halfway through the drying...”
Mandy
United States United States
“Great view from balcony, I think we got upgraded for free. Breakfast was surprisingly good.”
Timothy
United States United States
“Wonderful breakfast with lots of options, both hot and cold. The fresh fruit was top notch. Excellent specialty coffee. Rooms were very functionally designed. Highly recommend the location as well.”
Alby
Australia Australia
“The hotel is in the perfect location to explore the city of Melbourne. The room had a great view of the MCG and was surrounded by shops, cafes and bars. The room was spacious, always clean and a great environment to relax in.”
Yolanda
Ireland Ireland
“Property was 3 minutes walk from Findlers Station. The promenade on the south of the river is beautiful and literally outside the front door of the property. The staff were extremely helpful. The suite was modern and clean and included everything...”

Hotel area info

Restaurants

1 Restaurant On Site
Jarrah Bar & Terrace
  • Cuisine
    Australian
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Gluten-free

House rules

Quay West Suites Melbourne takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $64. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardDebit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quay West Suites Melbourne of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.