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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in the heart of lively Palmer Street, The Palmer Collective modern 4-star hotel is surrounded by an array of restaurants, cafes, and boutiques, with Townsville Shopping Centre just a short distance away. Guests can enjoy premium amenities, including a refreshing outdoor pool, a fully equipped fitness centre, complimentary Wi-Fi, and onsite parking. Explore nearby Strand Park, known for its beautiful beaches, swimming pool, community art displays, and vibrant public events. For an unforgettable day trip, Magnetic Island is just a quick ferry ride from the city. Each room is thoughtfully designed with a refrigerator, private bathroom, hairdryer, and shower for your comfort. Additional facilities include an onsite restaurant, conference room, and laundry services, ensuring a seamless and enjoyable stay.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Vegetarian, Vegan, Gluten-free, American, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Thedudeabides70
    Australia Australia
    location. so easy to get wherever i needed. for a busy area, surprisingly quiet in the room. the restaurant downstairs had some great food. (i only had breakfasts). the staff seem actually happy to be there. there was plenty of parking out back...
  • Joanne
    Australia Australia
    Very quiet in room. Great location. We had everything we needed.
  • Deborah
    Australia Australia
    Location is perfect. Restaurants, Baskins, movies, convenience store. Central to everything
  • Brad
    Australia Australia
    Excellent place to stay close to the stadium with plenty of bars and restaurants close by.
  • Francis
    Australia Australia
    Always a great place to stay, central to everything you do on holidays
  • Keri
    Australia Australia
    Location was very central to everywhere - within walking distance. Breakfast was delicious and service was fabulous. Staff were all very friendly and helpful.
  • Kym
    Australia Australia
    2nd time staying here & we’ll be back next year for the derby . Great location great staff thank you
  • Bev
    Australia Australia
    The hotel was nice and clean and very central. The staff were super accomodating and friendly. loved the fresh cookies on the counter - great personal touch.
  • Jacob
    Australia Australia
    Best bed we've ever slept on outside of our home. The tv in our room was working 100% but the awesome lady at reception moved us to another room immediately (first night in years without kids so we're very keen to not watch kids shows for once...
  • Suzy
    Australia Australia
    After a terrible experience at the Oaks Metropol, we were left frustrated and absolutely exhausted. Walking into The Palmer felt like a breath of fresh air. We were warmly welcomed by Maria, who was nothing short of amazing. She found us a room...

Hotel surroundings

Restaurants

1 restaurant on site
  • Palmer's Bar & Kitchen
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern

House rules

The Palmer Collective takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroEftposCash

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Palmer Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.