The Grand Hotel Nanaimo

–Great location - show map
+32 photos
Scored 8.1
Rated very good

Staff

8.9

Property highlights

About this property

Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Top Location: Highly rated by recent guests (8.6)

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
2 full beds
2 queen beds
1 king bed
2 queen beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Lillian
Canada Canada
“It’s close to everything & nice clean & comfortable”
John
Canada Canada
“Location was good for us, staff were friendly and overall things were great.”
Pina
Canada Canada
“the Staff are very friendly specially francine. it’s close to all the amenities and hway. The area is very quiet.”
Nancy
United States United States
“The vibe is awesome, the staff friendly and welcoming. The rooms could use an update to make this a solid 5 star hotel. Rooms are spacious and the balcony is a huge bonus.”
Hans
Canada Canada
“Excellent restaurant with outstanding service personnel. Food was delicious and presented promptly. The ambiance is charming old world.”
Ema2
Canada Canada
“Good location and parking was available outside on the ground level.”
Lana
Canada Canada
“Value. Room was spacious. Location was handy for us. Staff were friendly and helpful”
Cheryl
Canada Canada
“The location was great. I have family in Coombs, and fiends in Duncan, so the location was perfect. The outside area is beautiful and relaxing and the staff are wonderful and helpful. It was a great place to stay.”
Ross
Canada Canada
“Everything was great, beautiful hotel, great location”
Gillian
Switzerland Switzerland
“The receptionist was extremely helpful, she gave us some good ideas of things to do in and around Nanaimo. She went to the trouble of finding ferry times to Newcastle island, kayaking possibilities etc. We had a great day thanks to her!”

Hotel area info

Restaurants

1 Restaurant On Site
Grand Cru
  • Cuisine
    American
  • Open for
    Brunch • Dinner • High tea
  • Ambience
    Traditional

House rules

The Grand Hotel Nanaimo takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $142. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.