About this property
Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk. The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homey, yet modern atmosphere. A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax. Many restaurants can be found in the surroundings of the Phoenix hotel.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
Guest reviews
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Guests who stayed here loved
- Terri
United States“Good location Comfortable room Great staff, pleasant and informative” - John United States“Our room view was spectacular and the staff was friendly and helpful. The location was great for us as it was away from the main strip. The breakfast area was great and the food options were appreciated.”
- Jerry United States“Rooms were very nice, staff were excellent and helpful”
Turgeon United States“Very clean and comfortable. Good location. Fantastic view of Matterhorn. Staff very helpful and offered good hiking suggestion. Good breakfast.”- Susan United States“We could see the Matterhorn from our room. It was located close to restaurants and the train station. The breakfasts were delicious! So much to choose from.”
- Pelin
Turkey“The breakfast,the view, the rooms, the staff and the cleanliness was great!” - Mohsen United States“The location and the breakfast and the staff and the rooms It was excellent very friendly staff and helpful”
- Martin
France“Beautiful property , extremely clean rooms. Loved the Staff! See you all very soon Team Phoenix!” - Geetanjali
United Arab Emirates“It was very close to the city center and train station everything is walk away, has a great view of Matterhorn. It was very pleasant to wake up every morning to fresh air and beautiful view of Matterhorn” - Alinad22
Denmark“it is close to the train station extremely clean good coffee in the room wonderful breakfast with an amazing presentation by someone working there they helped with ordering a taxi so we could reach the glacier express in the morning quiet we got...”
Hotel area info
House rules
Child policies
Children over 10 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Phoenix of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
