Sheraton Santiago Hotel & Convention Center

–Great location - show map
+168 photos
Scored 8.2
Rated very good

Great location!

8.7
  • City view
  • Garden
  • Pets allowed
  • Swimming pool
  • WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Get the celebrity treatment with world-class service at Sheraton Santiago Hotel & Convention Center

Featuring a fantastic outdoor pool and a complete fitness centre, Sheraton Santiago Hotel & Convention Center offers 5-star luxury accommodation in the neighourhood of Providencia in Santiago. Free Wi-Fi access is available in public areas. Rooms at Sheraton Santiago Hotel are all tastefully-decorated and equipped with a flat-screen TV, a private bathroom with free toiletries and a great view of the pool or the Andes Mountain Range. Daily maid service is provided. Internet access is available for an extra fee. A breakfast buffet, lunch, and dinner are served at the hotel’s award-winning El Cid Restaurant. Additionally, there is also a lobby bar where guests may unwind. Laundry services may be requested for an extra fee. Sheraton Santiago is conveniently located a 5-minute walk from Pedro de Valdivia Metro Station and near San Cristobal Hill and Pablo Neruda’s House. The hotel is a walking distance from an array of commercial and gastronomical options. Costanera Shopping Centre is a 15-minute walk away. Arturo Merino Benitez Airport is 12 minutes away by car. Viña del Mar and Valle Nevado Ski Centre can be easily reached from the property. Shuttle services may be requested for an extra fee.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Free parking
  • WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

  • Situated in the best rated area in Santiago, this hotel has an excellent location score of 8.7

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, American, Buffet

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Burzin
United Kingdom United Kingdom
“The panoramic view from the clubroom was absolutely breathtaking. if not for anything else, the view itself makes the visit completely worth it. This ofcourse does not discount the superior and personalized service, quality of the property and...”
Barry
Spain Spain
“The location was ideal — right in the heart of the city and perfect for our business needs. The facilities were excellent, everything was clean, modern, and well-maintained. The staff were friendly, professional, and went out of their way to make...”
Lai
United Kingdom United Kingdom
“Overall presentation of the hotel. It's model and vibrant.”
Mauricio
Brazil Brazil
“Sheraton Santiago is a great alternative to stay in Santiago. All facilities are good; staff is nice and professional. All restaurants and lobby bar are cozy. Pool area is confortable.”
Hernandez
Chile Chile
“Excelente Hotel, en general todos amables, opcion desayuno incluido Excelente y Snacks, las instalaciones en general excelente.”
Michael
United Kingdom United Kingdom
“Location and facilities along with staff excellent”
Susan
United States United States
“The breakfast was adequate. The omelette was a nice addition. The staff was attentive.”
Melanie
United Kingdom United Kingdom
“The staff were very pleasant and spoke English. Pool area was nice and food was available around the pool. Gym was very good with lots of equipment. Hop On Hop Off bus stops outside the hotel.”
Elaine
United Kingdom United Kingdom
“Really beautiful pool area. Lots of space. Sky bar at floor 21. Bed was comfy, shower great and air con worked. Blinds great to stop the morning sun for that lie in. Bfast was nice outside.”
Nuala
United Kingdom United Kingdom
“The pool. It was clean and well maintained. Bar service by the pool was good.”

Hotel surroundings

Restaurants

2 restaurants on site
El Cid Restaurant
  • Cuisine
    International
  • Open for
    Dinner
Lobby Bar
  • Cuisine
    International

House rules

Sheraton Santiago Hotel & Convention Center takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 16 years
Extra bed upon request
US$60 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print

Need-to-know information for guests at this property

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

***PLEASE NOTE*** The outdoor pool will be available on Mondays from 12:00h (midday) to 20:00h due to morning maintenance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Santiago Hotel & Convention Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.