About this property

Comfortable Accommodations: Zhangjiajie Merlot Crystal Hotel in Zhangjiajie offers family rooms with garden or mountain views. Each room includes air-conditioning, a private bathroom, and free WiFi. Dining Experience: The family-friendly restaurant serves Chinese cuisine with lunch and dinner. Guests can enjoy a buffet or à la carte breakfast, complemented by a variety of beverages. Leisure Facilities: The hotel features a fitness center, sun terrace, and garden. Additional amenities include a hot tub, waterpark, and electric vehicle charging station. Convenient Location: Located 6.2 mi from Zhangjiajie Hehua International Airport, the hotel is near attractions such as Tianmen Mountain Ticket Office (2.9 mi) and Zhangjiajie National Forest Park (21 mi).

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.8)

Breakfast Info

Asian, Buffet

  • Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Amelie
    Australia Australia
    Zhangjiajie is truly one of the most beautiful places on this planet. We came to China from Australia just to see if the world from the movie Avatarreally exists—and the scenery is absolutely stunning, both astonishing and praiseworthy. The people...
  • Nikkala
    Canada Canada
    Zhangjiajie is incredibly beautiful, and this hotel is truly impressive. Love it!
  • Gendreau
    United States United States
    What a great spot! The hotel is right next to the Helong Stadium with tons to do, and the Lishui River view is so peaceful. The staff were super professional and friendly. Had an awesome stay—highly recommend for both location and service.
  • Otón
    Spain Spain
    ¡Una experiencia magnífica en el Mellow Crystal Hotel! El imponente edificio frente al Estadio He Long ofrece una ubicación inmejorable, a solo 5 minutos en coche de la estación de tren y a 10 del aeropuerto . Las habitaciones son espaciosas,...
  • Andreas
    Germany Germany
    Ein imposantes Hotel – ein ganzer Prachtbau! Hervorragende Lage, exzellenter Service und ein professioneller englischsprachiger Concierge waren die kleine Überraschung unserer Reise. Das Team kontaktierte uns bereits im Voraus, half bei der...
  • Evdokia
    Russia Russia
    Очень люблю отель «Кристалл Мерло»! Он находится в центре города, что очень удобно для транспорта. Завтраки обильные, в номерах тихо и спокойно, а вокруг есть всё необходимое. Очень рекомендую!
  • Onfroi
    France France
    Un énorme coup de cœur pour l'Hôtel Cristal de Merlot ! L'établissement allie le charme authentique et un confort moderne. Les chambres sont spacieuses, très propres et la vue sur les vignobles est tout simplement magnifique. L'accueil par...
  • Götz
    Germany Germany
    ​Titel: Ausgezeichneter Aufenthalt mit perfektem Service!​​ Unser Aufenthalt im Merlot Crystal war rundum perfekt. Das Hotel übertrifft alle Erwartungen! Das Zimmer war modern, geräumig und makellos sauber. Das Frühstück bot eine großartige...
  • Fahd
    Singapore Singapore
    超贊的張家界住宿體驗!🌟 梅洛水晶酒店絕對係五星級享受,價格合理到令人驚喜!酒店位置超方便,就在賀龍體育館旁邊,市中心地帶,夜晚行去河邊散步好舒服。 服務真係無得頂: ✅ 房間又大又乾淨,張床瞓得好舒服 ✅ 員工超有禮貌,英文溝通完全冇問題 ✅ 早餐種類多,味道正 ✅ 幫我哋安排咗機場接送同行程規劃 最驚喜係酒店可以安排專業導遊同車輛,帶我哋玩轉張家界國家森林公園同天門山,完全唔使自己煩行程。 價錢抵到難以置信!以後來張家界一定會再住呢度!強烈推薦比所有來旅遊嘅朋友!

Hotel area info

Restaurants

1 Restaurant On Site
  • 餐厅 #1
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

House rules

Zhangjiajie Merlot Crystal Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardGreatwallPeonyDragonPacificJinCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.