Phönix Hotel

–Great location - show map
+42 photos
Scored 8.3
Rated very good

Staff

8.8

You might be eligible for a Genius discount at Phönix Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 1969 ft² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Free Wifi
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 twin bed
1 king bed
1 king bed
1 king bed
and
2 sofa beds
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Eileen
Germany Germany
“The Hotel was easy to reach both with car and public transportation. The view from our room was very nice. The room and bathroom were also clean. The breakfast was good. The wellness area includes pool and sauna, it was clean and relaxing. They...”
Gerhard
Turkey Turkey
“Quick check in, rooms are comfortable, service is good and kitchen is good.”
Gerhard
Turkey Turkey
“Very quick check in, rooms are nice and spacious, Restaurant very recommendable, breakfast very good.”
Prakash
Germany Germany
“The property is located in a very nice area ,which gives you a perfect view from rooms. The hotel amenities are really well maintained, specially wellness area.There is enough place to park the car. Breakfast and dinner buffet was really good...”
Anonymous
Netherlands Netherlands
“The breakfast was really delicious and the view towards the valley spectacular. Our toddler enjoyed playing in the playground but couldn't use it all because there was cat poop in the sand.”
Toby
Switzerland Switzerland
“Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory”
Celeste
Germany Germany
“It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is...”
Steve
United Kingdom United Kingdom
“Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.”
Rick
Netherlands Netherlands
“Very nice hotel, dinner, breakfast were very good. We will come back.”
Kemmko
United Kingdom United Kingdom
“Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    German • International
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Phönix Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 6:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash