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About this property

Hostal Santillan is centrally located on Madrid’s Gran Via, just 200 metres from Plaza de España Metro Station. It offers rooms with free WiFi and a flat-screen TV. Hostal Santillan's rooms feature wooden floors, and have a safe and work desk. All rooms have a private bathroom equipped with amenities, and a hairdryer is available on request. The central location means there are many bars and restaurants nearby. The guest house has a tour desk, and Puerta del Sol is a 10-minute walk away. Guests receive discounts on nearby private parking facilities.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Madrid, this property has an excellent location score of 9.8


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
2 single beds
1 double bed
1 single bed
1 single bed
1 single bed
and
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    United Kingdom United Kingdom
    Excellent location, very helpful and friendly staff
  • Atinyraccoon
    Portugal Portugal
    The location was perfect! It was in a very central area, we almost didn't need to use public transport our whole 4 day stay as everywhere was within walking distance. The staff were super friendly and kind. The room was nicer than a lot of "fancy"...
  • Anastasia
    Ukraine Ukraine
    Perfect location. This place has new clean white towels, that's really nice.
  • Francesca
    Italy Italy
    Great position, very central, exactly in the Gran Via
  • Belinda
    United Kingdom United Kingdom
    Lovely team that ran it/worked there - so helpful & couldn’t do enough to help
  • Monica
    Romania Romania
    The hotel is very clean, located in a super central area on Gran Vía, offering comfort, a beautiful view, and quick access to the city's attractions. Although the bathroom is small, it is clean and well-equipped with toiletries. The staff was...
  • Lin
    Australia Australia
    Fantastic location, close to theatre & other tourist attractions. Very helpful staff.
  • Fatimazahra
    Morocco Morocco
    The location is amazing 👏. The hotel staff is so nice 😍.
  • Bru
    United Kingdom United Kingdom
    The room was clean and the location was perfect, very nice staff 👌
  • Thuyavan
    Spain Spain
    The hotel was in a very prominent location, so had very good connectivity. It was close to multiple tourist attractions The room was very clean and was VFM.

Property surroundings

House rules

Hostal Santillan takes special requests - add in the next step!
Check-in
From 13:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
€ 20 per stay

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 00:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Rooms are cleaned daily, and bed linen and towels are provided.

Please note that Hostal Santillan does not have a 24-hour reception. Please let the property know your expected arrival time in advance. Guest may check in until 00:00.

Please inform Hostal Santillan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 00:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.