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About this property

This hotel enjoys a fantastic position right on the beachfront at Majorca’s Playa de Palma. Its outdoor pool overlooks the sparkling Mediterranean Sea.. At the Neptuno you can work up a sweat in the sauna or gym before cooling off in the outdoor hot tub or swimming pool. There is also an indoor heated pool open in April and October for the guests. You can also choose to simply relax on a sun lounger on the terrace. In the evening, try a delicious meal in the cafe-restaurant before enjoying a refreshing drink in the lounge bar. Majorca’s nearby capital of Palma is an ideal daytrip from this hotel. This historic city is known as one of the most picturesque in Spain. It 1 outdoor pool overlooks the glistening Mediterranean Sea. This seasonal hotel is open between February and November.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Universal Beach Hotels
Hotel chain/brand

Located in the best-rated area in Playa de Palma, this hotel has an excellent location score of 9.4

Breakfast Info

Buffet

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 twin beds
or
1 full bed
2 twin beds
2 twin beds
1 full bed
2 twin beds
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Robert
United States United States
What a fun place right on the beach with a beautiful beachfront pool. The room was comfortable, clean and well maintained. The staff was welcoming, helpful and friendly. The breakfast was diverse and delicious.
Nassif
Switzerland Switzerland
location was nice, easy access to bus and beach, located right next to mega park (beer garden open from 10am to 5am) usually very noisy but thanks to the double glass window it was soundproof
Chavez
United States United States
Very good location, nice people's, very good breakfast and amicable people's. Help me on everything I asking.
Gabriele
United Arab Emirates United Arab Emirates
Amazing location in front of the beach and lovely staff.
Dorota
Ireland Ireland
Nice hotel, big and beautiful room, great location - beach just crossed the road, tasty breakfast
Björn
Sweden Sweden
Very nice hotel close to Playa Palma. Excellent breakfast. Staff at the reception was really proffesional and supporting.
Zofia
Australia Australia
The hotel was in a good location, easy to find, it was clean. The staff were friendly and helpful.
Brito
Germany Germany
Location, possibility to keep luggage in storage and to shower after check-out , the breakfast was great.
Ginga
Spain Spain
La junior suite con vistas al mar simplemente increible.
Abraham
Austria Austria
Perfect location, very clean and very friendly staff (Verena from the front office)

Hotel area info

Restaurants

1 Restaurant On Site
Joy Palace
  • Cuisine
    African • American • Italian • Japanese • Korean • Mediterranean • Mexican • Middle Eastern • Pizza • Spanish • Sushi • Thai • Asian • International
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Vegan

House rules

Universal Hotel Neptuno - Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that the credt card used to secure the booking must be presented at the property. The credit card holder must be one of the guests staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Universal Hotel Neptuno - Adults Only of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.