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About this property

Less than 1 km from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodation provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Collection Plaza Mayor have air conditioning and a wardrobe. A buffet breakfast is available daily at the property. Pestana Collection Plaza Mayor is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 1.1 km from the property. Adolfo Suarez Madrid-Barajas Airport is 13.8 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.8

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sean
    United Kingdom United Kingdom
    Small enough to be noticed and the attention was welcome but not overbearing. A world class property that puts others in the shade.
  • Heywood-lonsdale
    United Kingdom United Kingdom
    Location is fantastic, it has wonderful facilities and the staff are delightful
  • Lauren
    United States United States
    Very nice property in a convenient area, with patio dining and great service. Don’t miss the rooftop area with pool and bar; very scenic and open from 11 am - 7 pm. A great place to relax after a long day touring! For those going to the airport...
  • Jade
    United Kingdom United Kingdom
    Everything! This hotel was incredible. I booked for my husbands 30th birthday & we had an amazing stay. The hotel has everything you could want & nothing is was much. The staff are so welcoming & friendly and the hotel was very clean & tidy.
  • Charlotte
    United Kingdom United Kingdom
    Lovely decor and ideal location, friendly helpful staff. Clean, comfortable rooms
  • Jennie
    United Kingdom United Kingdom
    The location was perfect, the most stunning view of the square out of our room. The restaurant was abeautifully decorated atrium and the breakfast was lovely. The rooftop bar was very novel (although the pool was quite chilly) and the spa...
  • Matias
    Chile Chile
    LOCATION, ROOM, SERVICE, FOOD, POOL, SPA AND MASSAGES
  • Omer
    Israel Israel
    Excellent hotel, beautiful facilities, such as indoor and outdoor pools, spa, lounges and more. Wonderful location and view of the plaza.
  • Tracey
    United Kingdom United Kingdom
    Really lovely hotel. Everything about it exceeded what we expected. Friendly staff, beautiful decor, spotlessly clean. Great spa and roof top pool you could literally have had it to yourself. Great relaxed atmosphere but right in the heart of...
  • Mégane
    France France
    Staff, breakfast, amenities (rooftop pool and spa )

Hotel surroundings

Restaurants

2 restaurants on site
  • Café de la Plaza - Patio
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
  • Café de la Plaza - Terraza
    • Cuisine
      Mediterranean • Spanish

House rules

Pestana Collection Plaza Mayor takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about US$176. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros."

Special requests are subject to availability and may incur a supplement.

Children under the age of 18 can only access the property at certain times and accompanied by an adult.

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pestana Collection Plaza Mayor in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of € 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 598145