About this property

The Best Western Plus Crystal, Hotel,Bar & Spa offers a swimming pool, a sauna, a hammam and a cocktail bar with rooftop. It is located in central Nancy, a 10-minute walk from Nancy Cathedral. It offers a business center, dry cleaning and air-conditioned guest rooms with free WiFi. All rooms offer a satellite TV and a private bathroom with a hairdryer and bathtub or shower. The hotel offers a buffet breakfast. Place Stanislas and the Opéra National de Lorraine are located just 1640 feet from the hotel. Guests can find numerous restaurants in the close vicinity. Nancy SNCF Train Station is 984 feet away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand

Property highlights

Located in the heart of Nancy, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mary
    France France
    Fantastic breakfast buffet (wide selection, fresh). An easy walk to railway station and to sights in Nancy. Very good Italian restaurant nearby. Nice spa and pool. Clean, functional and quiet room with good AC on a very hot day.
  • Carla
    Germany Germany
    Breakfast was great, with many options to choose from. The front desk ladies were friendly.
  • Marie
    Lebanon Lebanon
    Great breakfast! very modern and well decorated room
  • Bart
    Netherlands Netherlands
    Staff gave us a new room after complaining about noisy neighbours. Nice spa, small swimming pool. Nice location for a city trip. Very nice rooftop bar.
  • Remco
    Netherlands Netherlands
    The rooms are very neat and comfortable. also the spa access is wonderful.
  • Keith
    Switzerland Switzerland
    Modern, very nice room. Staff was helpful. The location is perfect with public parking a few blocks away.
  • Luc
    France France
    Great staff, nice rooms. A bit difficult to park around there, so if you dont have a car probably easier. Super situation !
  • Bastiaan
    Netherlands Netherlands
    Easy check-in, clean and functional room, toilet separate from bathroom, good breakfast. Location is walking distance to sights, restaurants and shops.
  • Sarah
    United Kingdom United Kingdom
    Very elegant. Nice bar area. They serve breakfast in what is in fact the hallway but the furnishings are so attractive and comfortable and well thought out that it works very well
  • Anna
    France France
    Everything was perfect: staff, breakfast, roof top bar, spa (with sauna, hammam, swimming pool and skin care treatments such as kobido). The room was small but modern and clean. The location, near the train station and in the city centrer was...

Hotel area info

House rules

Best Western Plus Crystal, Hotel,Bar & Spa takes special requests – add in the next step!
Check-in
From 4:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 4:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquility of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App.

The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY. The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding.

Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a request of a credit card for a pre-autorisation or a cash deposit as a guarantee (minimum 50 Euros per person and per night).

Also requested at check in : signature and acceptance of our Terms and Conditions, our Privacy Policy and our Internal Rules. We cannot give access to the room if those documents aren't signed. These documents can be provided by the hotel before reservation upon request.

Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 984 feet away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount.

Bikes: the hotel provides a free place to store your bike as it is forbidden to bring your bike to your room.

The bar is usually open Mon: 6:00 p.m. - 10:00 p.m. / Tue-Wed: 6:00 p.m. - 00:00 / Thu-Sat: 5:00 p.m. - 1:00 a.m. Closed on Sunday. Schedule subject to change at any time.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Crystal, Hotel,Bar & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.