Sustainability certification

ibis London Excel-Docklands

–Excellent location – show map
+101 photos
Scored 8.1
Rated very good

Excellent location!

9.0
  • River view
  • Pet friendly
  • Free Wifi
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

About this property

With views of Royal Victoria Dock, ibis London Excel-Docklands is less than a one-minute walk from the ExCeL exhibition center and the Emirates Air Line cable car system that leads to the O2 Arena. It features a bar, a restaurant, a 24-hour front desk and free Wi-Fi access. All of the bright and modern rooms at ibis Docklands have both a flat-screen TV and a private bathroom. Guests can use tea/coffee facilities. Guests can dine at the restaurant which serves a variety of dishes, or relax in the bar. There is also a snack service. The hotel is just over a quarter mile from both the Royal Victoria and the Custom House Docklands Light Railroad (DLR) stations with routes into central London on a 30-minute tube (subway) ride. The ibis London Excel-Docklands is just a 10-minute drive from London City Airport, Canary Wharf and historic Greenwich. Westfield Stratford shopping center and the Olympic Park are also a short 25-minute tube ride away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Private Parking
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Elevator
  • Bar
  • Laundry
ibis
Hotel chain/brand
ibis

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Full English/Irish, Buffet

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
2 twin beds
1 full bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Laura
United Kingdom United Kingdom
“Very clean, close to the venue that we were attending”
Marie
United Kingdom United Kingdom
“Very welcoming lovely happy staff food outstanding both dinner and breakfast location brilliant”
Antonio
Japan Japan
“Located in a very quiet area, close to the London City Airport, although in an area opposite Heathrow Airport. It wasn't really difficult to find the hotel; next to Novotel. The check-in process is very quick. The staff is nice and welcoming. The...”
Tamara
Ireland Ireland
“Staff were lovely and the room was better than I had expected from an Ibis hotel! We had a lovely big window overlooking the docks. Other than that, it was very clean and comfortable. We were only here for one night for a concert but it was a...”
Apoorv
India India
“Room was fine, locations was fine (it was close to excel , where i attended the event), breakfast was tasty.”
Stratton
United Kingdom United Kingdom
“Great stay, felt a bit like a room number rather than a person.”
Nicola
United Kingdom United Kingdom
“Room was small but perfectly acceptable. Very clean and had air con.”
Marek
Czech Republic Czech Republic
“This might be a hidden gem of London. I just loved the location. It is extremely easily accessible by public transit, the neighborhood is fantastic, it is a very quiet and nice area. The hotel itself was clean and nicely maintained. The room had...”
Houtepen
Netherlands Netherlands
“the staff helped us wonderfully when we made the mistake of booking a disabled room on accident. a very nice experience indeed.”
Maria
Romania Romania
“The support of the staff, especially Zenovia but everyone else was very helpful as well! Location was excellent for what we needed, 2 min to Excel London. Hotel was clean, breakfast as well was great, we loved it our stay and recommend this hotel!”

Hotel area info

Restaurants

1 Restaurant On Site
Ibis London ExCeL Restaurant
  • Cuisine
    International • European
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

ibis London Excel-Docklands takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners Club Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ibis London Excel-Docklands of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.