Comfortable Accommodations: Mercure Tunbridge Wells Hotel in Royal Tunbridge Wells offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries.
Dining and Leisure: Guests can enjoy a family-friendly restaurant serving European cuisine with vegetarian, vegan, and gluten-free options. The hotel features a bar, coffee shop, and outdoor seating area. Additional facilities include a lounge, 24-hour front desk, and free WiFi throughout.
Convenient Location: Located 58 km from London Gatwick Airport, the hotel is near attractions such as Ightham Mote (20 km) and Hever Castle (23 km). Guests appreciate the attentive staff, comfortable rooms, and excellent service.
Couples particularly like the location — they rated it 8.2 for a two-person trip.
Please select one or more options you want to book
Guest reviews
Categories:
Staff
8.5
Facilities
7.5
Cleanliness
8.1
Comfort
8.1
Value for money
7.6
Location
8.2
Free WiFi
7.6
Low score for Royal Tunbridge Wells
Select topics to read reviews:
Guests who stayed here loved
G
Gloria
United Kingdom
“It’s absolutely perfect! We had nice family bonding and a memorable birthday celebration
The staff especially Steve at the reception and staff at the bar was nice and accommodating!
Its highly recommendable and will book again and again here as...”
H
Heather
United Kingdom
“Room - lovely and clean
Breakfast - very good
Staff - excellent
Nice gesture giving us free drinks for not having the room cleaned
Location - perfect for us as visiting friends
We will stay there again when we visit Kent”
Zuzana
Slovakia
“Lovely food for dinner a bit overpriced desert.
Wonderful comfortable bed very pleasant staff”
A
Anne
United Kingdom
“Clean, comfortable, ideal overnight stay visiting family nearby. Great breakfast offering, and generally very child friendly.”
Carmella
Australia
“The staff were super helpful. The restaurant & bar were nice as was the surrounding garden. The rooms were comfortable & clean.”
N
Natalie
United Kingdom
“Nice comfy room.
Great breakfast
Friendly bar area”
Tony
New Zealand
“We had dinner both nights and they were happy to deviate from the menu to satisfy our needs”
R
Roy
United Kingdom
“Studio room very spacious.
Buffet breakfast was plentiful, english breakfast items were hot, two coffee machines and all was well laid out.
Dinner in the Mallows was quite a broad choice, perfectly cooked. Service was excellent.
Hotel location...”
Nathalie
United Kingdom
“The room was amazing and clean. Also staff were extremely accommodating. The grounds breathtaking. I will definitely be staying again and recommending to family.”
K
Karen
United Kingdom
“We booked in for cream tea and over night stay Brook the receptionist was excellent her customer service went above expectations. We had a breakfast and evening meal which was great if come that way again would rebook”
Hotel surroundings
Restaurants
1 restaurant on site
The Mallows Restaurant
Cuisine
European
Open for
Breakfast • Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan • Gluten-free
House rules
Mercure Tunbridge Wells Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
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United Kingdom“It’s absolutely perfect! We had nice family bonding and a memorable birthday celebration The staff especially Steve at the reception and staff at the bar was nice and accommodating! Its highly recommendable and will book again and again here as...”
Slovakia“Lovely food for dinner a bit overpriced desert. Wonderful comfortable bed very pleasant staff”
Australia“The staff were super helpful. The restaurant & bar were nice as was the surrounding garden. The rooms were comfortable & clean.”
New Zealand“We had dinner both nights and they were happy to deviate from the menu to satisfy our needs”
Nathalie
