Sustainability certification

Mercure Tunbridge Wells Hotel

–Great location - show map
+66 photos
Scored 7.5
Rated good

Staff

8.5

Property highlights

About this property

Comfortable Accommodations: Mercure Tunbridge Wells Hotel in Royal Tunbridge Wells offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a family-friendly restaurant serving European cuisine with vegetarian, vegan, and gluten-free options. The hotel features a bar, coffee shop, and outdoor seating area. Additional facilities include a lounge, 24-hour front desk, and free WiFi throughout. Convenient Location: Located 36 mi from London Gatwick Airport, the hotel is near attractions such as Ightham Mote (12 mi) and Hever Castle (14 mi). Guests appreciate the attentive staff, comfortable rooms, and excellent service.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Full English/Irish, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
1 full bed
1 full bed
2 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Jackie
United Kingdom United Kingdom
“Great location -lovely room, comfortable beds. Great value evening meal and the food was excellent . Really good breakfast too.”
Roger
Australia Australia
“For a long stay of 9 nights the room was perhaps a disappointment The linen was clean and crisp and housekeeping looked after us very well. The dining room was always full as coach tours use this hotel regularly. Therefore we ate most of our...”
Kevin
United Kingdom United Kingdom
“The hotel was easy to find but we arrived on a wedding evening so parking was challenging (although there is plenty round the back). The staff are excellent and the building is nice and spacious. The food is good value and the breakfast was good....”
Andrew
United Kingdom United Kingdom
“Excellent room, comfortable and quiet and good value. Very friendly and attentive staff - Layla at Check in was friendly, engaging and helpful.”
Alina
United States United States
“The location is why I stay. I have family in the area”
Joshua
United Kingdom United Kingdom
“Absolutely spotless, smelt great and the room was super clean! Staff were exceptional and very funny and stopped at nothing to make sure our stay was great! I am definitely booking this hotel next time I’m down south and will recommend to everyone!”
Sandra
United Kingdom United Kingdom
“Friendly staff. Dog friendly - bed, bowl and treats provided. Easy road access to Tunbridge Wells, Tonbridge and beyond. Chocolate bars provided for us adults was a nice touch. Very impressed with a reward scheme for not requesting daily...”
D
United Kingdom United Kingdom
“The room was great.The size was perfect and the bed was comfortable. There was an extra heater and a fan which was amazing. I felt at home i was nt cold nor hot.”
Sophie
United Kingdom United Kingdom
“Location was good for Tunbridge Wells. It was nice and quiet and the room was clean.”
Annette
United Kingdom United Kingdom
“Lovely big room, peaceful setting with a efficient but relaxed feel”

Hotel area info

Restaurants

1 Restaurant On Site
The Mallows Restaurant
  • Cuisine
    European
  • Open for
    Breakfast • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Mercure Tunbridge Wells Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

A credit card imprint will be required by the hotel at check-in as security for any extras taken during your stay.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.