The Old Custom House

–Excellent location – show map
+45 photos
Scored 8.4
Rated very good

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About this property

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Restaurant
  • Non-smoking rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Mark
Australia Australia
“Room was perfect. Very spacious and comfy. Amy on the reception was very helpful and friendly. The breakfast in the morning was very good with friendly staff. I was served by a man named Jesus and a lady whose name I unfortunately can't remember,...”
Tiffany
United States United States
“Location was great. Quaint rooms with decent facilities.”
Mardy
United States United States
“The location couldn't be beat. It's right in the middle of everything. It's quaint and updated. The room overlooked the harbor. The bed was 2 twins put together, so basically a king. We were able to have dinner at the bar for our large group and...”
Brian
United States United States
“Friendly staff, great food, clean room, beautiful bathroom products. would definitely recommend.”
Alan
Portugal Portugal
“Convenient, clean, excellent large rooms. Great breakfast, good staff.”
Bb
United States United States
“We had an excellent night stay at the Old Custom House. Friendly and helpful staff from check in to check out. Our room was comfortable, clean and spacious. Despite being above a restaurant/bar, it was very quiet. Great location near the dock....”
Bird
United Kingdom United Kingdom
“The room we had no 12.was excellently situated overlooking the harbour. The room ,the bedding and en-suite were absolutely spotlessly clean. Excellent breakfast. Really comfortable bed. Padstow is a lovely place anyway and is always clean and well...”
Opperman
United States United States
“Nice location, comfortable clean room, a very nice dining/breakfast area and great access to hiking and the village.”
Kay
United States United States
“Location & the staff always so friendly & helpful 3rd time I’ve stayed there”
Kelly
Australia Australia
“The location was perfect, the breakfast was delicious and the staff couldn't have been more friendly”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    British • Seafood • Local
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

The Old Custom House takes special requests – add in the next step!
Check-in
From 4:00 PM to 9:00 PM
Check-out
From 8:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardMaestroSolo Cash is not accepted

The fine print

Must-know information for guests at this property

Please note the lead guest must be 18 years and older.

You must show a valid photo ID upon check-in.

Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary.

There is scaffolding outside some of the Value and Double rooms until 18th March 2024.