Private parking, On-site parking, Valet parking, Parking garage
Views
Balcony, City view
Wellness
Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna
Free WiFi
Internet services
Shuttle service
Airport shuttle, Shuttle service
Kitchen facilities
Kitchenette, Coffee machine, Electric kettle, Dining table
Accessibility
Upper floors accessible by elevator
Swimming pool
2 swimming pool, Private, Outdoor swimming pool
Get the celebrity treatment with world-class service at Sheraton Surabaya Hotel & Towers
Situated in the city centre, the eco-friendly accommodation Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property boasts an outdoor pool, 4 dining choices and free Wi-Fi throughout.
Tastefully decorated, all rooms come with soothing warm colours and lighting. Each well-appointed room is equipped with a living area, a flat-screen satellite TV and a minibar. The en suite bathroom features a bathtub, a shower and free toiletries.
Lung Yuan Chinese Restaurant serves traditional Cantonese dishes, while an international buffet spread is offered at Kafe Bromo.
Enjoy a treatment at the Massage Room or in the privacy of your room. You can also exercise at the tennis court or the gym. Airport shuttle and car hires can be arranged at the tour desk with additional charge.
Sheraton Surabaya Hotel & Towers is directly connected to Tunjungan Plaza Shopping Mall and is 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive away.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
“Location was really great with access to the mall and accessible to food on foot”
V
Victoria
Australia
“Facilities, staff, location, food. Just everything.”
Wai
Singapore
“The breakfast is excellent. There is a different theme everyday and you will not be bored with the food.”
G
Gideon
Australia
“Everything about this place are Best of the Best 5 star hotels in Surabaya. Manager’s so helpful Mr.Wisnu. And Zakiah also Putri best customer service you can find. Mrs Fitri number 1 Cheff in the world. Place so clean, location. Service....”
A
Andreas
Switzerland
“In many ways a standard business hotel, located within a big shopping mall property. Functional rooms, size of gym and pool area are above my expectations.”
A
Abi
Australia
“Central for shopping and entertainment. All staffs are excellent”
Zenilda
East Timor
“The bedroom is big for 2 adults and 1 child (extra bed) and the location is perfect. Overall, I will come back and stay at the Sherraton.👌👌🥰”
R
Raymond
Singapore
“Excellent and attentive staff, from everyone. Superb location right in the middle of a mega mall.”
P
Prasiwi
France
“Very good Breakfast, beautifull swimming pool and very nice staff.”
A
Andre
Germany
“Especially the very friendly stuff from check in, in the lounge, at breakfast and the taxi driver have been so nice, All made me feel very welcome”
Hotel surroundings
Restaurants
3 restaurants on site
Kafe Bromo
Cuisine
Indonesian • Local • Asian • International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern
Kawi Lounge
Cuisine
International
Ambiance
Modern • Romantic
La Patisserie
Cuisine
International
Ambiance
Modern
House rules
Sheraton Surabaya Hotel & Towers takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Rp 786,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 786,500 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Singapore
Australia
Switzerland
East Timor
France
Germany
