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About this property

Featuring two different types of hot spring baths, Yutorelo Toyako is in Lake Toya, 21 mi from Niseko. Free WiFi is provided in the lobby, and free private parking is available on site. Table tennis can be enjoyed at the ryokan. Free shuttle service is available. Guests can sample meals made with organic vegetables and wagyu beef. Muroran is 19 mi from Yutorelo Toyako, while Noboribetsu is 16 mi from the property. The nearest airport is New Chitose Airport, 46 mi from the property.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

  • Free private parking

  • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Room Type
Number of guests
 
5 futon beds
2 twin beds
and
1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marc
    Canada Canada
    The food was amazing! Absolutely top notch and so much choice! The baths were relaxing and spiritual
  • Susiesan8
    United States United States
    Retro Japanese style hotel is a nice change from concrete box hotel rooms. The sake tasting in the afternoon was excellent. Sake, wine, and beer are included with dinner. It's a 2 minute walk to the lake to watch the fireworks.
  • Lisa
    United States United States
    The room was clean and comfortable. I appreciated all the little extras like the welcome bar, snacks, and ice pops. Onsen was enjoyable.
  • Grant
    United States United States
    Breakfast was delicious and the sake tasting and snacks in the lobby offer a nice area to rest and gather onesself.
  • Cari
    United States United States
    Lovely staff, facilities and extras were great. Loved the onsen, free beer and sake, lounging areas. The hotel has old charm but is exceptionally clean and well kept.
  • Niphatpon
    Thailand Thailand
    This is an old hotel that i like, clean and great manage. A room is big enough. The onsen is good. Car park in front of the hotel is quite sufficient (around 10 ) but there's a hotel parking lot across the road . Welcome drink is nice, there...
  • Aharon
    Israel Israel
    The onsen, sauna, open bar at the evening and the cleanliness. I had an issue with my bathtub on the day I arrived, it was clogged. I called for repairs and a staff member immediately came after I called. The issue didn't recur.
  • John
    Canada Canada
    They offer some snacks and drinks when you check-in. The staff are very friendly and very welcoming. They offer you a ride from and to Toya station for free which is really helpful. It’s also located in the center of everything at Lake Toya so you...
  • Alfred
    United States United States
    Staff, meals, the excellent onsen, sauna and ice bath and the location. We loved it and the happy hour sake and snacks were a lovely touch in the relaxing lounge area.
  • Doug
    United States United States
    Onsen was great. Just wish they would sell some of the items that you could rent there. They were so nice I wanted to take them home for my wife.

Area info

House rules

Yutorelo Toyako takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

The property name will change from Sansui Hotel Kafu to Yutorelo Toyako as of 01 November, 2017.

When booking for 10 or more guests, different policies and additional supplements may apply. Please contact the property directly for more details.

Please note that child rates are applicable to children 5 years and younger and adult rates are applicable to children 6 years and older. Please contact the property for more details.

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Yutorelo Toyako of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.