Shangri-La Tokyo

–Excellent location – show map
+123 photos
Scored 9.1
Rated wonderful

Excellent location!

9.5

Property highlights

About this property

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently located right next to JR Tokyo Station. Aside from a 20-yard heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an private bathroom. A mini-bar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free Wifi
  • Parking on site
  • Airport shuttle
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Shangri-La Group
Hotel chain/brand
Shangri-La Group

  • Located in the heart of Tokyo, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Dora
Hong Kong Hong Kong
“bottle water free in ground floor. Room cleaning excellent Respond the requested very fast.”
Ojanli
Turkey Turkey
“Amazing breakfast, kindly staff, best location، easy to get train”
Luke
Australia Australia
“Horizon club breakfast was exceptional. The staff go out of their way to ensure your every need is met. The food is exquisite. The hotel is directly next to Tokyo Station.”
Melissa
United States United States
“Room was large and location was great next to Tokyo station. Staff were very friendly in all areas. Dining area and lobby were upscale. High tea service was delicious.”
Muataz67
United Arab Emirates United Arab Emirates
“Everything, the room, the staff, the facilities, the food, and the location.”
Phillip
United States United States
“Breakfast was very good with nice variety of food available. The staff at the restaurant were wonderful, the service could not have been better. Being alone I observed the staff and customers and noticed one of the staff, Sujeen Houg, always went...”
Kimberly
United States United States
“I love that. It was right across from the train station with many restaurants to choose from. It is centrally located.i loved our corner room.”
Gabor
United States United States
“Excellent hotel. Great service from all staff. Everyone spoke English and very willing to help out if needed. Great food in restaurant and room service. Will be back here on our next trip to Tokyo since we feel its our home from now on.”
Andy
Singapore Singapore
“Excellent location, amazing breakfast spread, superb service”
Rajan
United States United States
“Impressive attention to detail and innovatively helpful staff.”

Hotel area info

Restaurants

3 Restaurants On Site
The Lobby Lounge
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan
なだ万
  • Cuisine
    Japanese
  • Open for
    Lunch • Dinner
  • Ambience
    Traditional
Piacere
  • Cuisine
    Italian
  • Open for
    Breakfast • Dinner
  • Ambience
    Modern • Romantic

Amenities of Shangri-La Tokyo

Great facilities! Review score, 9.3

Most popular amenities

  • Indoor swimming pool
  • Non-smoking rooms
  • Free Wifi
  • Parking on site
  • Airport shuttle
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

Shangri-La Tokyo takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
¥18,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely nonsmoking.

"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"

Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.

Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.

Please note that the hotel will undergo a power outage due to a mandatory inspection of the electrical facilities on the following dates/times: Saturday 23 08 2025, 23:00 - 06:00 on Sunday 24 08 2025. Please note that it is the subject to change based on work progress.

Please inform Shangri-La Tokyo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.