Biei Shirogane Onsen Hotel Park Hills

–Great location - show map
+72 photos
Scored 8
Rated very good

Staff

8.6

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About this property

Nestled in the beautiful mountains and surrounded by untouched nature, 美瑛 白金温泉 ホテルパークヒルズ features natural hot spring baths, a fitness center and a relaxation massage salon. Free Wi-Fi is provided in the public area. Spacious nonsmoking guest rooms are decorated with natural colors, and feature a flat-screen TV and a fridge. Toiletries and a hairdryer are included in the private bathroom. Japanese yukata robes are also provided. Guests at Park Hills Shirogane can enjoy a range of outdoor activities, including hiking, golfing and skiing around the hotel. The indoor swimming pool is open during peak seasons. The hotel is a 25-minute drive from JR Biei Station. Shirahige Waterfall is a 5-minute drive from the property. Tout Le Monde restaurant offers hearty Japanese and Western buffets for breakfast and dinner, featuring locally-grown meat and vegetables. Set meals and a la carte dishes are served for lunch.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Restaurant
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath, ​Hot spring bath

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 twin beds
and
3 futon beds
2 twin beds
and
3 futon beds
3 twin beds
2 twin beds
and
2 futon beds
2 twin beds
and
1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Ute
Japan Japan
“We enjoyed the buffet which was refilled constantly till the very end. The hotel was fully booked so they offered different dinner starting times what helped to not have any queues at the buffet. There was something for every taste. Unfortunately...”
Gumchok
Thailand Thailand
“Dinner is the best buffet I ever had from hotel buffet”
Pawintra
Thailand Thailand
“Just in front of shirahage waterfall Reasonable price Beautiful restaurant area”
April
United States United States
“It’s within a walking distance to the Shirahige Falls and bus stop. Hotel provides a night tour to the Blue Pond which was very nice and helpful. Dinner and breakfast were also great!!”
Hkamyk
Hong Kong Hong Kong
“The breakfast and dinner buffet are very good. There are many dishes for your selection (The specialties of Japanese food, Sashimi, western food, hot pot... ) The service of the staff are very helpful and nice. The location of the hotel is very...”
Bichphuong
United States United States
“staff courtesy, good amenities provided for onsen.Very good breakfast and dinner buffet. there is a shopping area for local products.”
Jek
Australia Australia
“The rooms in the wing (I think East Wing), were a bit dated, but that added to the charm of the place. The location was superb, and in a quaint area. The size of the rooms were huge, compared to most of the other hotels we've stayed in in Japan.”
Rebecca
Australia Australia
“The service was excellent - I was picked up at Asahikawa Airport when I arrived and dropped off at Asahikawa Station when I left, and they run evening tours to the blue pond. I also loved the breakfast and dinner - there were plenty of vegetarian...”
Sharifah
Singapore Singapore
“Very neat and clean. Front desk staff were friendly.”
David
Switzerland Switzerland
“Pick up and return from local railway station (about 20mins) all included !! Well located inside national park, about 30 mins walk to Blue lakes, the waterfalls were just outside the hotel entrance. Very interesting volcano museum up a long...”

Hotel area info

Restaurants

1 Restaurant On Site
マルシェダイニング
  • Cuisine
    Japanese • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

House rules

Biei Shirogane Onsen Hotel Park Hills takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of ¥200,000 is required. The property charges this 7 days before arrival. That's about $1,309. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

7+ years
Extra bed upon request
Free

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUC Cash is not accepted

The fine print

Must-know information for guests at this property

You must inform the hotel in advance what time you plan to check in. If you plan to check in later than 20:00, please inform the hotel directly. If your check-in time changes, please update the hotel.

Please inform Biei Shirogane Onsen Hotel Park Hills of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of ¥200,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.