Tsuruya Ryokan

–Great location - show map
+22 photos
Scored 8.6
Rated excellent

Staff

9.5

Property highlights

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About this property

Comfortable Accommodations: Tsuruya Ryokan in Toyooka offers family rooms with air-conditioning, hypoallergenic bedding, and tatami floors. Each room includes a private bath, refrasu Falls, and other attractions nearby. Relaxing Facilities: Guests can enjoy a hot spring bath and free WiFi. Additional amenities include a shuttle service, room service, and free private parking. Dining Experience: The ryokan provides a dinner and breakfast, highly praised by guests. Special diet menus are available, and the property staff offer excellent service support. Local Attractions: Located 11 mi from Tajima Airport, the ryokan is near Kinumaki Shrine (1.9 mi) and Seto Shrine (3.1 mi). The surrounding hot spring area offers relaxation opportunities.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Family rooms
  • Free Wifi
  • Room service

Top Location: Highly rated by recent guests (8.8)

  • Free private parking

  • Hot spring bath

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
3 futon beds
4 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Vira
Singapore Singapore
“The staff are friendly & helpful! A shuttle bus from the train station will take you right in front of the hotel (or you’ll need to walk for 15 mins) & they’ll provide voucher to cook egg in the shop across as well as the pass to visit all onsen...”
Megan
United States United States
“The room was spacious, the staff was so kind and helpful, everything was organized very well. It was actually very close to two of the baths which was very convenient and although it was a bit far from the station, we really enjoyed walking around...”
B
United States United States
“Breakfast and dinner were delicious! Location was central. Staff were super helpful and pleasant!”
Ramiar
United States United States
“We really enjoyed this hotel the style of the tatami rooms, the location was good next to a nice onsen. Just the quaint village and definitely traditional Japanese rooms that you are looking for. Staff was great.”
Lisa
Canada Canada
“A nice family run ryokan near the Kinosaki Onsen Ropeway. This traditional ryokan was clean & had welcoming staff. The sleeping areas had tatami floors & sleeping on the futons was a great way to experience this ryokan. My meals were delicious &...”
Kendall
Japan Japan
“I’ve stayed at Tsuruya Ryokan twice now and it has always been a wonderful experience. It is very conveniently located near two of the onsen and the cable car to Onsenji. The food is delicious and plentiful and the staff is very kind. The rooms...”
Jessica
United States United States
“Wonderful way to stay in Kinosaki onsen town! As a group of two, the family room was huge. The stay itself was a whole experience, and the staff were great at explaining everything. Included in the stay was a yukata set (three piece robe), wooden...”
Virgil-razvan
Romania Romania
“The place was great, we had a wonderful dinner and a great breakfast! The room was spacious, and we had a massage chair! Really welcoming and relaxing!”
Steven
United States United States
“The dinner was exceptional. Tajima beef sukiyaki is fire. Would be willing to go back just for that. So good we ordered extra both nights.”
Maile
United States United States
“This traditional Ryokan was amazing. I loved how it was off of the Main Street but still next to all the bath houses. The dinner was amazing and so delicious. The staff were kind and accommodating.”

Area info

House rules

Tsuruya Ryokan takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Curfew
The entrance to the property is closed between 23:00 and 07:00
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests must contact the property in advance if arriving after check-in hours.

Please inform the property at the time of booking if guests have any food allergies or dietary needs.

Please note that hot spring tax and bathing fee of ¥430 will be collected separately from the accommodations fee.

Adult: Hot spring tax ¥150 and Bathing fee ¥280 / per adult per night

Children(6~12 years old) : Bathing fee ¥140 / per child per night

Please inform Tsuruya Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

License number: 兵庫県指令　但馬(豊健)第302－1号