Heri Heights Hotel Apartments, SureStay Collection by Best Western

–Great location - show map
+264 photos
Scored 8.1
Rated very good

Staff

8.9

Property highlights

You might be eligible for a Genius discount at Heri Heights Hotel Apartments, SureStay Collection by Best Western. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness center and Turkish steam bath. It offers self-catering apartments with free Wi-Fi and complimentary use of the business center and boardroom. The apartments all come with contemporary furnishings and a well-equipped kitchen. They also include a dining area and a lounge with satellite TV. The private bathrooms have free toiletries and a shower. Guests can relax by the pool, in the steam bath or in the café and lounge. Breakfast can be enjoyed in the dining room, and there is also an on-site bar. Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi offers a 24-hour front desk and daily maid service. The aparthotel is located just a 5-minute drive from the Nairobi city center and 20 minutes’ drive from The Village Market shopping and entertainment complex. Jomo Kenyatta International Airport is 12 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Full English/Irish, Buffet

  • Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Bedroom 3
1 king bed
1 queen bed
1 queen bed
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Marilou
United Arab Emirates United Arab Emirates
“Customer service was really great and the property was nice. We just didn’t like the pillows which were not so comfortable but it’s not a big deal though. Our stay was wonderful.”
Marija
Serbia Serbia
“It's calm, it's close to the park, spacious apartments”
Marija
Serbia Serbia
“I absolutely loved this place! It is quiet, very spacious apartments, super clean and safe. It's surrounded by greenery which I needed to relax and also very near the city. I'll come back again in ten days!”
Frankie
Kenya Kenya
“The service was excellent. From the reception to the room service, especially since I woke up late and was able to get them to deliver the food to my room. The location is also great and the check-in was seamless. I would definitely come back again.”
Bahssi
Morocco Morocco
“The staff was so nice And the appartement was clean”
Nyambura
Kenya Kenya
“The staff members were really kind and good at what they do. The place is clean”
Israelio
United States United States
“Good breakfast, responsive, friendly and engaging staff. A big shout out to housekeeping. Serene and secure location in the heart of the city with hotel nicely tucked out of view. It's a home away from home.”
Sofie
Denmark Denmark
“Most amazing facilities and staff. I have stayed at Heri Heights five times abd I can’t wait to be back. Extremely professional - The Well kept beautiful garden next to The Aborretum makes for a bird heaven. It is refreshing to swim in The...”
Tan
Malaysia Malaysia
“Overall, the experience was pleasant — clean and comfortable rooms, complete facilities,”
Heimoh
Sierra Leone Sierra Leone
“Quiet environment, secured, breakfast was excellent, very cleaned, WiFi available. I”

Managed by Trianum Hospitality

Company review score: 8.8Based on 2,887,990 reviews from 3406 properties
3406 managed properties

Company info

Our Motto is to have guests experience the passion for Hospitality

Neighborhood info

Heri Heights Serviced Apartments has the perfect location; centrally located, peaceful environment and in a secure place. The apartments also neighbours the Nairobi Arboretum and The State House, and is a short drive away from some of the Nairobi’s hottest entertainment spots.

Languages Spoken

English,Swahili

Area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    African • American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Heri Heights Hotel Apartments, SureStay Collection by Best Western takes special requests – add in the next step!
Check-in
From 12:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 10:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
13+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please inform Heri Heights Hotel Apartments, SureStay Collection by Best Western of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).