Serena Beach Resort & Spa

–Great location - show map
+51 photos
Scored 8.6
Rated excellent

Staff

9.1

You might be eligible for a Genius discount at Serena Beach Resort & Spa. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Right on the white sandy beach of Shanzu, Serena Beach Hotel & Spa offers panoramic views of the Indian Ocean. Guests can dine next to the outdoor pool in the extensive tropical gardens. All of the spacious, air-conditioned rooms feature Swahili-style décor with beds surrounded by a mosquito net. Each room comes equipped with a TV, minibar and has a private bathroom. Serena Hotel features a variety of indoor and outdoor restaurants and bars, many of which play lively music. Room service is available and guests can enjoy a cocktail on their private balcony. Breakfast is served in the terrace. A variety of outdoor activities are available including volley ball, pedalos, windsurfing and yachting. After an active day guests can relax with a massage in the Maisha Spa and Health Club. Free private parking is available on site and there is free Wi-Fi throughout. The 24-hour front desk can organize an airport shuttle to Moi Airport 11 miles away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Beachfront
  • Free Wifi
  • Family rooms
  • Airport shuttle
  • Free parking
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
and
1 king bed
1 king bed
or
2 twin beds
1 queen bed
1 king bed
or
2 twin beds
2 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Barira
Nigeria Nigeria
“The location was remote and a good getaway from the busy city life, and breakfast had a decent variety.”
Eric
Kenya Kenya
“Very clean and very well maintained. The staff are excellent and always helpful and accommodating. The Spa is awesome. And the service, wherever you chose to sit was always prompt. Security is great. A truly serene space to unwind.”
Nena
Qatar Qatar
“The receptionist Loreen was so sweet always smiling and ready to go the extra mile. I like hotels that offer service recovery when something is not right. From the free upgrade to free 4pm tea and snacks. Also thank you to all staff who helped in...”
Irma
United States United States
“The sea food restaurant is exceptional. The spa is superb and the 2 massage therapists I encountered were very talented. Enjoyed swimming in the ocean. The grounds are lovely and well maintained. The staff is very friendly and helpful.”
Juls
United Arab Emirates United Arab Emirates
“We had our late lunch at the restaurant and the food was so delicious. Thank you to Ruth who was very professional, polite and always smiling .”
Mohammed
United Arab Emirates United Arab Emirates
“The staff were so friendly and helpful. The location and views were nice. Food was very good. Tiger the cat and grey parrots are lovely 😍.”
Tara
Canada Canada
“Loved the layout especially near the beach with all the lounge chairs. The staff were friendly and warmly welcoming. The food was WONDERFUL at the buffet as the food selection was great every time. Gibson did a great job with my room and asking me...”
Yvan
Kenya Kenya
“Everything. Very attentive staff, clean facilities and seafood at Jahazi was a 10/10, always!!”
Aika
Netherlands Netherlands
“Food was good. Vegetarian options available. Huge bed. Very comfy. Nicely maintained grounds.”
Alexander
Uganda Uganda
“In a delightful locale, boasting a distinct allure, I kindly request your attention to the child club and its supportive services. I'm grateful for the two remarkable ladies who have been instrumental in this endeavor. To enhance the child room...”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant
  • Open for
    Breakfast • Lunch • Dinner

House rules

Serena Beach Resort & Spa takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serena Beach Resort & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.