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About this property

Comfortable Accommodations: Aktun Bacalar in Bacalar offers spacious family rooms with air-conditioning, balconies, and private bathrooms. Each room includes a work desk, free toiletries, and a mini-bar. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, terrace, and bar. The hotel provides free WiFi, a garden, and a terrace with garden and pool views. Convenient Location: Located 22 mi from Chetumal International Airport, the property offers easy access to local attractions. Guest Satisfaction: Highly rated for room comfort, size, and attentive staff, Aktun Bacalar ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.1)


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Availability

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Room Type
Number of guests
 
2 queen beds
1 king bed
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Liliana
    Mexico Mexico
    The bed are great! The facilities are in excellent conditions! We have been stayed in Aktun Bacalar treee times in every summer! And definitely I will do again!
  • Antonio
    United States United States
    Great hotel in a great, small town. The hotel premises were always clean and the staff was very attentive. The community was great, and I have to confess one key factor, Bacalar has the best food I've ever tasted in Mexico. It's definitely worth a...
  • Olinca
    Mexico Mexico
    We always choose to stay here when we have a quick family trip, we love it
  • Birna
    United States United States
    Very nice close to restaurant and convenience stores
  • Olinca
    Mexico Mexico
    The rooms are spacious and comfortable, they have friendly staff and the location is amazing.
  • Danny
    Canada Canada
    Big size room. Was upgraded to a room with kitchenette.
  • Pete
    United States United States
    My room was large. The pool area was nice. The staff was friendly.
  • Daniela
    Netherlands Netherlands
    Very spacious place, and it is a good location. Staff is very kind, and we could almost always find a parking spot just next to the hotel. The garden has a calm vibe, loved the big tree with lots of chirping birds. Big TV with Netflix and a...
  • Matthew
    United States United States
    Good location making it easy to walk anywhere needed. Staff very nice and helpful. Rooms are large very well equipped and comfortable.
  • Daniel
    Mexico Mexico
    very confortable and nice, excellent attention by Ulisess

Hotel area info

House rules

Aktun Bacalar takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 2,500 is required on arrival. That's about $135. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

A damage deposit of MXN 2,500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.