Hotel Casa Once

–Excellent location – show map
+112 photos
Scored 9.3
Rated wonderful

Staff

9.7

About this property

Comfortable Accommodations: Hotel Casa Once in Santiago de Querétaro offers 4-star comfort with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, soundproofing, and free WiFi. Exceptional Facilities: Guests can relax on the sun terrace, enjoy the year-round outdoor swimming pool, and unwind in the hot tub. The property features a garden, outdoor seating area, and an inner courtyard. Delicious Breakfast: A complimentary American breakfast with warm dishes, juice, pancakes, cheese, and fruits is served daily. Special diet menus and express check-in and check-out services enhance the stay. Prime Location: Located 14 mi from Querétaro International Airport, the hotel is a short walk from San Francisco Temple and near attractions such as Josefa Ortiz de Dominguez Auditorium. Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms

Property highlights

Located in the best-rated area in Querétaro, this hotel has an excellent location score of 9.7

Breakfast Info

American

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 queen bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Colin
United States United States
“Great location, comfortable beds, great breakfast and friendly staff.”
Jane
United States United States
“Very centrally located in the old city, exceptional staff, great breakfast, lots of local character, very comfortable and well appointed rooms with filtered water, cute courtyard and great rooftop with a view of church tops. Perfect stay.”
Evette
United States United States
“We needed to arrive a date earlier and although I tried to contact them through Booking.com (per the confirmation email) I didn't receive an answer till after the fact, so I was happy that they were able to take us a day earlier. The breakfast was...”
Paul
United States United States
“Fantastic centro histórico location. Beautifully reimagined space and very comfortable. Purified water at the sink and shower is a wonderful touch.”
Ana
United States United States
“Wonderful location with a beautiful boutique hotel, clean, well furnished and excellent customer service. I felt well cared for and safe. Delicious breakfast was a plus!”
Charles
United States United States
“The staff is wonderful and they served a hearty breakfast each morning. Bed was so comfortable and the bathroom large with a nice deep tub. Beautiful view from common rooftop area. It was so close to several squares and many restaurants but it was...”
Jim
United States United States
“Breakfast was not as bountiful as it should have been. Need more yogurt and fruit”
Mike
United States United States
“We loved Once. Beautifully remodeled 300 year old home. Every detail designed with care and flair. Great Location and staff. We will be back again.”
James
Honduras Honduras
“Great breakfast. Wonderful service and attention. Peaceful yet central location. Excellent internet for my online work. Beautiful place and excellent bed. Everything wonderful, comfortable, beautiful and functional.”
Gary
United States United States
“The owner and house keeper were really good, friendly people.”

Hotel area info

House rules

Hotel Casa Once takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children over 3 are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa Once of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.