El Paraiso Hotel Tulum

–Excellent location - show map
+74 photos
Scored 8.9
Rated fabulous

Staff

9.5

You might be eligible for a Genius discount at El Paraiso Hotel Tulum. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Beachfront Location: El Paraiso Hotel Tulum in Tulum offers a private beach area and beachfront access. Guests enjoy sea views, a terrace, and a garden, complemented by a year-round outdoor swimming pool. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as free WiFi, minibars, and flat-screen TVs. Additional comforts include balconies, terraces, and garden views. Dining Experience: The family-friendly restaurant serves Mexican and international cuisines with vegetarian, vegan, and dairy-free options. Breakfast includes American and à la carte selections with juice and fruits. Leisure Activities: Guests can enjoy cycling, relax at the spa, or take advantage of free bicycles. The hotel provides a tour desk and concierge service for exploring Tulum.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Property highlights

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
Bedroom
2 sofa beds
and
1 large double bed
Living room
2 sofa beds
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Maartje
Belgium Belgium
“Beautiful room with swimming pool, close to the beach. Paradise.”
Benedicte
Switzerland Switzerland
“The perfect room for a family of 4, nice seaside and all facilities required to enjoy. Very friendly and accommodating staff”
Miroslav
Serbia Serbia
“The beach is beautiful, it's a pity that the waves and sargassum make it hard to enjoy the sea; the hotel crew did their best to clean as much sargassum as possible, every day. Also, the breakfast was very good, as well as the other meals we had...”
Louise
Belgium Belgium
“+ free bikes + super helpful staff + free use of beds at the beachbar + close to the Tulum ruins + a lot of turtles + basic rooms but good”
Colin
Canada Canada
“The proximity to the beach was exactly what we were looking for. The staff were friendly, knowledgeable, and helpful. Being located in the Jaguar National Park was a benefit and a hindrance at the same time. The area felt very safe and secure do...”
Greta
United Kingdom United Kingdom
“Very nice hotel right on the beach. Staff are very friendly and helpful and a nice breakfast”
Eliane
United Kingdom United Kingdom
“Location is unbelievable. Our room was lovely, very comfortable and clean. The reception staff were excellent and the beach area was just amazing. Very happy with our stay.”
Julie
United Kingdom United Kingdom
“Really lovely quiet setting. Right next to the beach Great pool and comfy sun loungers Cold water available on tap Place is spotless and well maintained and staff really friendly and helpful Was great to be able to use shower facilities...”
Astrid
France France
“The beach club is really nice - and breakfast is directly on the beach. The location is amazing, within walking distance to the ruins of Tulum. The staff was extremely helpful in organizing tours and transport. I recommend a room with sea view -...”
Janna
United States United States
“Stunning location, most beautiful premises, lush greenery, all perfectly well maintained and right behind the beach. Prettiest beach I have ever seen, palm trees, wonderful water, great beach club, restaurant and pool. Room nice with terrace....”

Hotel surroundings

Restaurants

2 restaurants on site
El Paraiso
  • Cuisine
    Mexican • International
  • Open for
    Brunch • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian • Vegan • Dairy-free
Vegetarian
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian

House rules

El Paraiso Hotel Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

This property accepts Paypal

The beach is private for people who want to pay for a space

We are located inside El Jaguar Tulum Park, as it is a protected reserve and has an additional cost per day per person. The charge is for a bracelet that is provided at the entrance. The cost varies depending on nationality

Please note that access to El Jaguar Park incurs an additional charge, which is not included in the confirmed reservation rate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Paraiso Hotel Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.