Alilo by Muuk

–Good location – show map
+54 photos
Scored 8
Rated very good

Staff

8.6

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About this property

Comfortable Accommodations: Alilo by Muuk in Tepoztlán offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a coffee machine, TV, and free toiletries. Exceptional Facilities: Guests enjoy spa facilities, a year-round outdoor swimming pool, and a lush garden. The terrace and balcony provide relaxing spaces, while the fitness room and hot tub enhance the stay. Dining Experience: The family-friendly restaurant serves Mexican, pizza, and seafood cuisines. Lunch is available in a romantic ambiance, and vegetarian options are available. Convenient Location: Located 53 mi from Benito Juarez International Airport, the hotel is near attractions such as the Robert Brady Museum (14 mi) and the Archaeological Monuments Zone of Xochicalco (28 mi). Free on-site private parking is provided.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 queen beds
1 full bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

  • Alan
    Mexico Mexico
    “The place is clean and it has more amenities than expected”
  • Katie
    United Kingdom United Kingdom
    “Wonderful stay, Fernando and Francisco were so helpful and friendly over the course of our stay. Beautiful grounds, very clean rooms and building.”
  • Itzel
    Mexico Mexico
    “El hotel es lindo y parece nuevo, el personal super atento. Q ueda muy cerca del salón piedrasanta por lo tanto es muy cómodo para ir al salón”
  • Say
    Mexico Mexico
    “El personal muy amable y todo limpio. La comida super rica y con las mejores atenciones.”
  • Juan
    Mexico Mexico
    “La comida aunque el menu es reducido es bastante completo y muy bueno. La cocina y el servicio muy buenos. Amables, serviciales. Bien.”
  • Liliana
    Mexico Mexico
    “La alberca está climatizada y la disfrutas mucho, el personal es muy agradable”
  • Castillo
    Mexico Mexico
    “Sillones un lugar precioso!.. el personal del restaurante es muy amable y muy atento.. El personal de la recepción no corresponde al precio q se paga… El lugar es idílico, la alberca divina y en general el hotel es muy agradable”
  • Abner
    Mexico Mexico
    “Habitación súper cómoda y amenidades muy limpias. El personal súper amable.”
  • Olmo
    Mexico Mexico
    “Me gusto mucho. Tiene una buena alberca, con camastros, hamacas, camas, que permiten relajarte. Las habitaciones son cómodas y espaciosas, los jardines están bien mantenidos. El personal es muy atento. La vista del Tepozteco es espectacular.”
  • Ana
    Mexico Mexico
    “Las instalaciones son muy lindas y todo está siempre listo”

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante #1
    • Cuisine
      Mexican • Pizza • Seafood
    • Open for
      Breakfast • Lunch
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian

House rules

Alilo by Muuk takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $54. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alilo by Muuk of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.