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About this property
Beachfront Location: Krystal Cancun in Cancún offers direct beachfront access, an infinity swimming pool, and a sun terrace. Guests enjoy a lush garden, spa facilities, and free WiFi throughout the property. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and sea or city views. Additional amenities include balconies, mini-bars, and free toiletries. Family rooms and interconnected rooms cater to all travelers. Dining Experience: The family-friendly restaurant serves Mediterranean, Mexican, and international cuisines. Breakfast includes local specialties, warm dishes, fresh pastries, and a variety of beverages. Live music and cooking classes enhance the dining experience. Leisure Activities: Guests can enjoy yoga classes, aerobics, and a fitness room. The kids' club and outdoor play area provide entertainment for younger visitors. Free on-site private parking and a tour desk are available.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Chelsea
United States
“Easy beach access and located near shopping and restaurants” - Martin
United States
“It was close to the night life and the beach was in back of hotel” - Bradford
United States
“The staff was incredibly friendly, helpful, kind, and sweet. Everyone at the hotel seemed genuinely interested in our enjoyment, comfort, and experience. They went out of their way to handle several requests around food allergies with the upmost...” - Jonnalyn
United States
“there was a leak inniur bathroom but staff made an effort to make up for it. We were transferred to a different room and was offered some freebies. They called and checked us everyday as well.” - Kathy
United States
“Staff was excellent and the resort was sparkling clean!” - Marisol
United States
“It was a convenient location. The staff was very nice.” - Ramon
United States
“The location and the view I want to recommend the higher hotel floor with ocean view.,Miss Derli that works with Kristal promotion departamant gives us a excellent treatment and I do recommend her to anyone who would like to have the best vacation...” - Saniya
Canada
“Good location, good customer service, great massage for which they gave us a coupon, good value for the money” - Sandy
United States
“Great location. Staff was nice and friendly. Love the pool activities.” - Suarez
United States
“The location was excellent. The hotel is right next to the beach and within walking distance to the clubs and to a big souvenir store. The food was great. Very clean.”
Area info
Restaurants
- Hacienda el Mortero
- CuisineMexican
- Open forBrunch • Dinner
- AmbienceTraditional
- Aquamarina
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Las Velas
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
- Mediterraneo
- CuisineMediterranean
- Open forDinner
- AmbienceRomantic
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.



The fine print
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
In the event of an early departure, the property will charge you the full amount for your stay.