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About this property

Comfortable Accommodations: Pachamaya Holistic Wellness & Spa in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a spa, year-round outdoor swimming pool, terrace, and garden. Additional amenities include a fitness center, yoga classes, and a bar. Free on-site private parking is available. Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Breakfast is American or à la carte, and brunch is available. Prime Location: Located 11 mi from Cancún International Airport, the hotel is near attractions such as Cancun Bus Station (4-minute walk) and Parque las Palapas (less than 0.6 mi). Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

American

  • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
and
1 bunk bed
1 bunk bed
and
1 queen bed
2 bunk beds
and
1 queen bed
1 king bed
1 full bed
1 king bed
8 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Vjeran
Croatia Croatia
Amazing hosts, super kind, communicative and welcoming from the first second we have stepped into a hotel. They were there for us for whatever we needed, and you can really tell that they love their job, and the postive energy is all over the...
Remco
Netherlands Netherlands
Great place. Near the ado bus station (walking distance) Lovely personal, when I come back to cancun this will me my place to go...thanks guys
Grisel
United States United States
Great location! Close to excellent coffee shops and restaurants like Onda Cafe, Ixum, Wani and local shops! I really enjoyed Clau and Nicole’s yoga classes and America’s sound baths! Chamana a jungle like cafe is next door with excellent coffee,...
Ana
United States United States
Very nice and helpful receptionist, especially Mariano who helped me book a tour. Great location (close to restaurants, shops and ADO bus stop), clean facilities, quiet, nice pool, air conditioning, shower has hot water and good water pressure,...
Shiori
Japan Japan
Location is good with many restaurants close by, and very friendly staff!
Stephen
Australia Australia
Very nice and well be located near the ADO bus terminal. Got in late from the airport and had to leave early so we didn't get the chance to use the facilities, but the pool and everything looked fantastic.
William
United Kingdom United Kingdom
Beautiful hotel with unbelievably attentive staff. Had a very relaxing few days and would recommend to anyone.
Andrew
Australia Australia
The hotel offers wellness classes which was nice. Room was spacious and staff were nice.
Alessia
Italy Italy
Everything was perfect, breakfast was delicious. I also managed to book a spa treatment that was amazing! Definitely recommended.
Katey
United Kingdom United Kingdom
Lovely (huge!) clean room, friendly and helpful staff, nice pool area. Breakfast at the linked restaurant was nice as well as a nice setting. I only stayed 1 night as a quick stop over in cancun, the hotel was perfect for one night, also near a...

Hotel area info

Restaurants

1 Restaurant On Site
CHAMANA
  • Cuisine
    International
  • Open for
    Breakfast • Brunch
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Pachamaya Holistic Wellness & Spa

Great facilities! Review score, 8.2

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Restaurant
  • Spa
  • Non-smoking rooms
  • Bar
  • Breakfast

House rules

Pachamaya Holistic Wellness & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about $26. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Please inform Pachamaya Holistic Wellness & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 58356