Name: Hotel Sur Bacalar
Address: Avenida 3 entre calle 24 y 26, 77930 Bacalar, Mexico, Avenida 3 entre calle 24 y 26, Quintana Roo, 77930, Mexico
Rating: 8.8

Hotel Sur Bacalar

–Excellent location – show map

+119 photos

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Hotel Sur Bacalar in Bacalar offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a TV, wardrobe, and free toiletries. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool, lush garden, and modern restaurant serving Mediterranean cuisine. Additional amenities include a bar, terrace, and outdoor seating area. Dining Experience: The restaurant offers American and à la carte breakfasts, lunch, and dinner with vegetarian and vegan options. Breakfast is highly praised by guests. Convenient Location: Located 22 mi from Chetumal International Airport, the hotel provides free WiFi, private check-in and check-out, and a tour desk. Guests appreciate the convenient location and excellent restaurant.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Breakfast Info

American

Free private parking

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Availability

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Room Type	Number of guests
Classic Quadruple Room 2 full beds
Double Room 1 queen bed
Superior Quadruple Room 2 full beds
Superior Double Room 1 queen bed
Suite with Garden View Bedroom 2 queen beds Living room 1 sofa bed
Junior Suite with Terrace Bedroom 2 king beds Living room 1 sofa bed
Superior Triple Room 1 twin bed and 1 queen bed
Apartment with Terrace Bedroom 1 queen bed Living room 1 sofa bed
Standard Double Room 1 full bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free Wifi

Guests who stayed here loved

Veronica

United States

“The location the cleanliness’s the customer service the food”

Morgan

United States

“Great value in the heart of Bacalar. Delicious breakfast included. Nice pool and comfortable and clean rooms. Friendly staff. Walking distance to everything in Bacalar.”

Green

Qatar

“Fabulous small hotel in a good location to explore Bacalar. No lagoon access so be aware you have to pay for that, or find one of the few and crowded free peers. But the rooms were clean and comfortable, friendly staff, good breakfast.”

Pato

Mexico

“Great restaurant and service Location - great. Close to everything Coffee and water available at front desk.”

Beatrix

France

“Super helpful and friendly staff (Alma!), spacious, clean and comfortable rooms. Good breakfast included in adjacent restaurant. Excellent location. Parking. Highly recommend!”

Pamela

Australia

“breakfast ok . staff was the best thing about the hotel . so nice , so efficient, so helpful, especially Javier!”

Allan

Canada

“The staff were very friendly, helpful and accommodating. The included breakfast hit the spot and the location and proximity to the town square and restaurants is perfect for walking.”

Michael

United States

“Location, Restaurant and Free breakfast was very nice! Spacious two King room. Beds were comfy (and I’m very picky) Balcony in our room was spacious and comfortable.”

Allan

Canada

“Great location to the central square and good value for the price. The included breakfast was also a great bonus and staff were very friendly and helpful.”

Laura

Portugal

“The hotel is beautiful and the outside space is super pleasant. Location was great for us, just 3 mins away from the central square. The room was clean, had everything we needed. Also the staff were very kind to give us recommendations and...”

Hotel area info

Restaurants

1 Restaurant On Site

Finisterre

Cuisine
Mediterranean
Open for
Lunch • Dinner • Cocktail hour
Ambience
Modern
Dietary options
Vegetarian • Vegan

House rules

Hotel Sur Bacalar takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Guests are required to show a photo ID and credit card at check-in.

You need to let the property know what time you'll be arriving in advance.

Check-out

From 10:00 AM to 12:00 PM

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Accepted payment methods

Cash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Sur Bacalar of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.