Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

–Excellent location - show map
+28 photos
Scored 8.9
Rated fabulous

Experience world-class service at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool (Temporarily closed)
  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Beachfront

Property highlights

Perfect for a 3-night stay!

Situated in the best rated area in Cancún, this property has an excellent location score of 9.5

Breakfast info

Buffet

Options with:

  • Garden view

  • Pool view

  • Sea view

  • Terrace

  • Pool with a view

  • City view

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Spa and wellness centre

Availability

—
 ! 

Please select one or more options you want to book

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select amount
Turquoize Ocean Front Master King
  • 1 extra-large double bed

Guests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
  • Free toiletries
  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Sofa
  • Towels
  • Linen
  • Tile/marble floor
  • Desk
  • Seating Area
  • Private entrance
  • TV
  • Slippers
  • Telephone
  • Ironing facilities
  • Satellite channels
  • Tea/Coffee maker
  • Iron
  • Radio
  • Pay-per-view channels
  • Hairdryer
  • Fan
  • Dressing room
  • Wake up service/Alarm clock
  • Outdoor furniture
  • Cable channels
  • Wake-up service
  • Alarm clock
  • Laptop safe
  • Tumble dryer
  • Wardrobe or closet
  • Dining area
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Entire unit wheelchair accessible
Max persons: 2
US$832 per night
Price US$2,496
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$757 per night
Price US$2,271
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Turquoize Ocean Front Master Double
We have 3 left
  • 2 large double beds

The pool with a view is a top feature of this quadruple room. The spacious quadruple room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$832 per night
Price US$2,496
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$757 per night
Price US$2,271
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Turquoize Sky Ocean Front Master King
  • 1 extra-large double bed

Guests will have a special experience as the double room features a pool with a view. The spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$1,043 per night
Price US$3,130
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$968 per night
Price US$2,905
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Turquoize Sky Ocean Front Master Double
We have 2 left
  • 2 large double beds

This quadruple room's special feature is the pool with a view. The spacious quadruple room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$1,043 per night
Price US$3,130
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$968 per night
Price US$2,905
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Turquoize Sky Swim Up Ocean Front Master King
We have 3 left
  • 1 extra-large double bed

Turquoize Sky Swim-Up Oceanfront Master suite, features a private balcony with hot tub and access to a semi-private sparkling infinity pool overlooking the sea. At Turquoize, swim-up suites, 270-degree ocean views.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$1,263 per night
Price US$3,790
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$1,188 per night
Price US$3,565
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Turquoize Sky Swim Up Ocean Front Master Double
We have 2 left
  • 2 large double beds

This quadruple room features a pool with a view. The spacious quadruple room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

695 feet²
Balcony
Sea view
Garden view
Pool view
City view
Pool with a view
Rooftop pool
Air conditioning
Private bathroom
Flat-screen TV
Soundproofing
Terrace
Coffee machine
Minibar
Free WiFi
Max persons: 2
US$1,263 per night
Price US$3,790
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$1,188 per night
Price US$3,565
Included: VAT, City tax
Excluded: US$ 4 Environment fee per night
  • All-Inclusive
  • Non-refundable
  • Pay the property before arrival
  • You won't be charged yet
Limited supply in Cancún for your dates: 16 five-star resorts like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Albert
    United States United States
    “Everything was fantastic. Exceeded expectations. Thank you to everyone.”
  • Ninous
    United States United States
    “Great choices for breakfast and lunch and dinner. Friendly stuff clean pools”
  • Elisabetta
    Italy Italy
    “Location was amazing. The clearest water in Cancun is at Turquoize at Hyatt Ziva”
  • Nicolas
    Canada Canada
    “It was our second time in this hotel. Staff is simply amazing, very close to you to make sure you’ll never forget your stay. Special dedication to Fernanda, Maria and Edgar from Turquoise area .. and of course the rest of the team !”
  • Kristia
    Cyprus Cyprus
    “Hyatt Ziva pleasantly surprised us, with an entire village of restaurants, shops, candy/dessert shop, cafe, swimming pools and dolphins! Our butlers Alessandra and Eladio were beyond amazing and took care of all of our needs. It was a splurge but...”
  • Felipe
    Brazil Brazil
    “Os quartos são extremamente amplos e tem uma vista linda”
  • Fernando
    United States United States
    “I have been to this location multiple times and still haven’t had a bad experience! Staff is super friendly and helpful! Food is good, all types of different restaurants, drinks are great! Overall 10/10”
  • Yokota
    Mexico Mexico
    “最高のロケーションでした。2泊3日では物足りないほどたくさんのアクティビティやレストランがあります。 また、スタッフの対応も非常に良かったと思います。”
  • Calogero
    Austria Austria
    “es war alles Hervoragend, wir könnten es uns nicht besser vorstellen. Die Restaurants sind von guter Qualität, das Personal ist gut geschult”
  • Cristina
    Brazil Brazil
    “o quarto era muito confortável! andar alto, linda vista! Chuveiro ótimo, com vista para o mar, maravilhoso!!! Os funcionários bastante atenciosos. o serviço de quarto 24 horas funcionou super bem, com cardápio variado.”

Property surroundings

Restaurants

8 restaurants on site
  • LA BASTILLE
    • Cuisine
      French
    • Ambiance
      Romantic
  • EL MERCADO
    • Cuisine
      International
    • Ambiance
      Family friendly
  • THE MOOGATE
    • Cuisine
      Asian
    • Ambiance
      Family friendly
  • TRADEWINDS
    • Cuisine
      Steakhouse
    • Ambiance
      Family friendly
  • LORENZO'S
    • Cuisine
      Italian
    • Ambiance
      Family friendly
  • HABANEROS
    • Cuisine
      Mexican • Seafood
    • Ambiance
      Family friendly
  • CHEVY'S
    • Cuisine
      American
    • Ambiance
      Family friendly
  • PASTELES
    • Cuisine
      International

House rules

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Outdoor swimming pool is closed from Wed 1 Oct 2025 until Fri 31 Oct 2025