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About this property

Comfortable Accommodations: Citadines Connect Bertam Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a mini-bar. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness center, and free WiFi. Additional facilities include a fitness room, elevator, 24-hour front desk, concierge service, and bicycle parking. Dining Experience: The family-friendly restaurant serves Malaysian and international cuisines for lunch and dinner. Breakfast options include continental, buffet, and Asian with local specialties, warm dishes, fresh pastries, and fruits. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (19-minute walk), Rainbow Skywalk at Komtar (few steps), and Penang Times Square (1969 feet).

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Asian, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 full bed
2 twin beds
1 full bed
2 full beds
Bedroom 1
1 full bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Christine
Canada Canada
Nice modern decor. Newer place. Very nice and professional staff. Always pleasant and thoughtful in their interactions.
Alexia
France France
The hotel has a great location.. The staff is amazing! They are super pleasant and helpful and you can tell they want to do a great job. The hotel is new and the rooms are comfy.
J
Canada Canada
New hotel - Clean and comfortable - Good rooms - Good breakfast- Beautiful historic building - Excellent location - Excellent staff, particularly Jack at the reception. He is very professional, skilled and knowledgeable with a great personality...
Ma
Philippines Philippines
Brand new. Big rooms. Cozy rooms. Love the location
Hanzhang
United States United States
Location: super convenient (close to bus terminals, shopping malls and touristic spots) Facilities: new and clean Service: warm and safe
Susan
Indonesia Indonesia
The layout of the apartment is unique and suitable for families, the staff were super firemdly and helpful, flexible for late check out and free coffee all the way
Neil
Australia Australia
Everything was great! Stayed for 6 nights. Super clean and comfortable bedding which I believe to be good quality Egyptian cotton or similar, it was sooo nice. Good breakfast, cooked fresh on demand and varied choices. We are vegetarian and had...
Rossetti
Hong Kong Hong Kong
Nice breakfast with fresh juice & table menu. Free coffee all day at the lobby. Cleanliness & quietness of the room. Location: bus terminal is nearby & easy access to sightseeing spots (walking or via free CAT bus). Staff are very friendly.
Reza
Malaysia Malaysia
Central location and close to the City's attractions but traffic can be bad Breakfast was excellent - Quality over Quantity Room was great Free quality coffee in d lobby and room
Farhana
Malaysia Malaysia
Everything from the concept, to the toiletries, the bed, the cleanliness, and the location right in front of Komtar

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    Malaysian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

House rules

Citadines Connect Bertam Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Bertam Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.