Sustainability certification

DoubleTree by Hilton Melaka

–Great location - show map
+61 photos
Scored 8.6
Rated excellent

Staff

9.2

Property highlights

About this property

DoubleTree by Hilton Melaka offers accommodations conveniently located next to Elements Mall, 272 feet away. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. It is 1.2 mi to the Proclamation of Independence Memorial and a 1.2 mi-walk to Pulau Melaka. The vibrant Jonker Street Night Market is 2.6 mi away. Porta de Santiago is 2 mi from DoubleTree by Hilton Melaka, while Melaka Sentral is 4.5 mi from the property. The nearest airport is Kuala Lumpur International Airport, 75 mi from DoubleTree by Hilton Melaka. Air-conditioned rooms open up to views of the city or the Malacca Strait and fitted with a 48-inch LED TV, a safe as well as a functional work desk. Some units have a separate living room. The private bathroom includes a separate rain shower and free toiletries. Guests can approach the 24-hour front desk for luggage storage and concierge services. Makan Kitchen serves up a selection of live cooking stations from authentic Malay, Chinese and Indian cuisine while Tosca Trattoria has a variety of Italian dishes. Light refreshments and coffee are available at Axis Lounge.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Parking on site
  • Family rooms
  • Wifi in all areas
  • Non-smoking rooms
  • 3 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Halal, Asian, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Kee
Malaysia Malaysia
“We like the atmosphere of the hotel. It made us feel like coming back to home. The staffs are kind and helpful especially the reception and reservation team. We had a wonderful yet memorable trip during our stay with DoubleTree Melaka. Definitely...”
Bee
Malaysia Malaysia
“Bed & pillows are so comfy. The staff is very friendly & professional.”
Ooi
Malaysia Malaysia
“Rooms are very spacious and clean. Thumbs up👍 for the friendly staffs at the front desk. A good breakfast buffet spread.”
Rizal
Malaysia Malaysia
“All things about this hotel. Especially all the staff.. the best hotel staff ever..”
Javier
United Kingdom United Kingdom
“- Nice hotel with spacious rooms and relatively modern. - We were on honeymoon to got free room upgrade and little cake which was very nice from them! - Location is a bit removed from city centre which is nice on one hand as you are more...”
Danny
Singapore Singapore
“Staff was very friendly. Go beyond customer expectation.”
Lai
Malaysia Malaysia
“Very comfy & spacious room, good facilities. Forgot to opt for other types of pillow as the current pillow is abit too soft. Breakfast was good with many varieties. Parking fee is exempted which is out of my expectation. Didnt try out the sauna...”
Hadisa
Singapore Singapore
“My families and myself love the room very much. The rooms are very spacious, clean and specially the bed very comfort. We will recommend to all my friends and family members this Doubletree Hilton Hotel. BREAKFAST IS THE BEST. Thumb Up.”
Jerry
Malta Malta
“The hotel is nice and staff very helpful. Although location is on the outskirt of the city center still worthed . Even taxi have very good prices.”
Tawfek
Malaysia Malaysia
“Large clean room, friendly staffs that were very helpful ( for example the Ms. Viesha and En Emi from Makan cafe ) , courteous , the location”

Hotel area info

Restaurants

3 Restaurants On Site
Makan Kitchen
  • Cuisine
    Chinese • Indian • Malaysian
Tosca
  • Cuisine
    Italian
Axis Lounge
  • Cuisine
    Italian • Malaysian • Pizza • Local • Asian • International
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly

House rules

DoubleTree by Hilton Melaka takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 500 is required on arrival. That's about $119. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From January 1st, 2023, a tourist tax of RM 10 per room per night will be applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent resident MY PR Card are exempted.

The name on the credit card used for the booking must correspond to the guest staying at the property. A third-party payment will not be accepted.

The restaurant is closed from 08/09/2025 to 12/09/2025.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform DoubleTree by Hilton Melaka of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of MYR 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.