Silver Fern Rotorua Suites & Spa

–Excellent location – show map
+90 photos
Scored 8.4
Rated very good

Staff

9.2

Property highlights

About this property

Featuring rooms with a spa tub and free Wi-Fi, Silver Fern Rotorua is just a half mile from Rotorua Golf Club. It features a hot tub and a day spa. Free parking is available on site. Silver Fern Rotorua Suites & Spa is a 10-minute drive from the famous Polynesian Spa and Mitai Maori Village. Rotorua Airport is a 15-minute drive away. All rooms have a kitchenette or kitchen with a microwave and refrigerator. Each modern room includes cable TV, a DVD player and electric blankets. Some rooms have access to a shared balcony. Guests can relax on the sunny terrace, or enjoy a meal in the barbecue area. The property also offers free bike rental, free DVD rental and a tour desk.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Facilities for disabled guests
  • Laundry
  • Tea/Coffee Maker in All Rooms

Top Location: Highly rated by recent guests (9.0)

Free Private Parking Available On Site

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
2 twin beds
and
1 full bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Living room
1 sofa bed
1 king bed
1 sofa bed
and
2 queen beds
2 twin beds
and
1 full bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Michelle
United States United States
“The two bedroom suite was perfectly sized for our family of four (includes two adult children.) We had plenty of room and the amenities were just what we needed. The staff worked with me to insure I was able to complete my load of laundry prior to...”
Emma
Australia Australia
“Location, layout was great. Coffee machine was fantastic!”
Kelly
United States United States
“It was very clean! The nespresso machine was very appreciated and the spa tub!”
Katherine
New Zealand New Zealand
“4th time back. The spa pool’s amazing. And this time a double bed in lounge so there’s air con. Amazing.”
Warren
Singapore Singapore
“It looks new with big front full glass. Very spacious with spa. Staff is friendly and helpful. The location is very good 5 min drive to town center and close to places of interests.”
Dawn
New Zealand New Zealand
“very clean and comfortable with benefit of heatpump”
Neuman
Canada Canada
“Nice and affordable place; plenty of interesting activities in Rotorua.”
Katherine
New Zealand New Zealand
“The staff was really friendly. The spa tub was heavenly. The location was really good.”
Jack
United States United States
“Comfortable, well sized room with large hot tub in bathroom. Excellent location in safe neighborhood near restaurant complex and shopping area. Spa services available although we did not use. Warm, welcoming staff.”
Susan
United States United States
“When we asked for ice, Antony went and bought some. He also upgraded us to the 1 bedroom, and it was very roomy. The tub was huge. Great water pressure. All the staff was super friendly. We had read mixed reviews online, but we took a chance...”

Area info

House rules

Silver Fern Rotorua Suites & Spa takes special requests – add in the next step!
Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required. The property charges this 7 days before arrival. That's about $115. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
NZD 10 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash

The fine print

Must-know information for guests at this property

If you expect to arrive after 20:00, please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Silver Fern Rotorua Suites & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.