Sustainability certification

DoubleTree by Hilton Krakow Hotel & Convention Center

–Great location - show map
+71 photos
Scored 9.2
Rated wonderful

Staff

9.3

Property highlights

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center offers accommodations in Kraków. The property is located 0.8 mi from Tauron Arena Kraków. Free Wi-Fi is available. Every room has a flat-screen TV. The rooms come with a bathroom featuring towels, hairdryer and free toiletries. There is a 24-hour front desk at the property. The hotel also has got a 5th Avenue restaurant and a Lounge Bar. Guests can make use of a 24-hour gym. The property also offers a swimming pool, sauna and a hot tub. Concierge and luggage room service are provided. Galeria Kazimierz is 1.4 mi from DoubleTree by Hilton Krakow, while Krakow Trade Fairs is 1.4 mi away. John Paul II Airport is 8.1 mi from the property. The property also offers electrical vehicle charging station.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Private Parking
  • Free Wifi
  • Spa
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

  • Top Location: Highly rated by recent guests (8.4)

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet, Breakfast to go

  • Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
and
1 king bed
1 king bed
and
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Luqmans
Libya Libya
“Everything was excellent in the hotel. I liked it much.”
Faisal
Saudi Arabia Saudi Arabia
“Spotlessly clean, with free breakfast for kids. A truly kid-friendly hotel”
Cristian
Romania Romania
“I liked everything. We were warmly welcomed at the reception, we received cookies. Everything was very professional. We will definitely come back here if we are in the area again.”
Klára
Czech Republic Czech Republic
“Stayed just for one night and it was perfect. I can't really review spa and pool, but otherwise, everything was great. Staff is really kind and professional. What I really appreciated was the vegan options during breakfast. Lots of vegetable,...”
Ariton
Romania Romania
“Location was excelent. You could get anywhere with either uber or by public transport. 10-12 minutes walk to tram station. Breakfast is amazing, anything you can think of, they have it. As a bonus you have a chef who could build your personalised...”
Srdar
Saudi Arabia Saudi Arabia
“We had a lovely time at this hotel! The atmosphere was warm and welcoming, and the staff truly went above and beyond to make our stay comfortable. From the front desk to the restaurant team, everyone was kind, professional, and attentive. The room...”
Alen
Germany Germany
“Great hotel, veey nice rooms, clean, comfortable and pleasant. Staff is reactive, pleasant ans very helpful. Bathrooms are big and very well equipped. Restaurant and bar is great, good choice of food and drinks with approachable prices. Highlight...”
Candace
United States United States
“The staff was really nice. I would definitely go there anytime. The beds were very comfortable. There were heating racks for the towels which we loved. The only complaint was that Booking.com could not refund my stay for one night when my flight...”
Paulius
Lithuania Lithuania
“Electric car charging point in parking lot near hotel. Fantastic breakfast. Comfy and clean rooms. Good price.”
Michele
Germany Germany
“The hotel and staff were wonderful. It was about 10 minutes outside of the centrum but the Bolt was cheap and easy.”

Hotel area info

Restaurants

2 Restaurants On Site
5th Avenue Restaurant
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
The Lounge Bar
  • Cuisine
    International
  • Open for
    Dinner • High tea • Cocktail hour
  • Ambience
    Modern

House rules

DoubleTree by Hilton Krakow Hotel & Convention Center takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

When traveling with pets, please note that an extra charge applies.

The pet fee for stay up to 3 nights is 100 PLN and each additional night is 50 PLN.

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Guests under 16 years old are not allowed in the swimming pool between 20:00 - 22:00

Guests aged 16 and under are not allowed in the gym.

Guests under the age of 16 are not allowed in the sauna area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.