About this property
Elegant Accommodations: H15 Palace, a Luxury Collection Hotel, Krakow offers luxurious rooms with modern amenities. Guests enjoy free WiFi, private check-in and check-out, and a 24-hour front desk. Exceptional Facilities: The hotel features a spa, sauna, fitness center, indoor swimming pool, and a hot tub. Additional services include beauty treatments, wellness packages, and a steam room. Dining Experience: A modern restaurant serves international and European cuisines for lunch and dinner, complemented by a bar offering cocktails. Breakfast is available as a buffet. Prime Location: Located in Kraków city center, the hotel is 11 mi from John Paul II International Kraków–Balice Airport. Nearby attractions include St. Florian's Gate (6-minute walk) and Main Market Square (4-minute walk).
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
Philip
United Kingdom“Nice room - amazing breakfast (superb omelets and eggs Benedict with marinated Salmon, great coffee) . Excellent service from friendly staff. Great location for exploring the city.”- Natanya
United States“The hotel is beautiful - the building dates back to 1467 and has been classically updated with all the modern finishes. The location worked well for us, the street wasn't noisy, the breakfast was the best I had on my trip. Most of all the staff...” - Timothy United States“Amazing and helpful staff. Gorgeous spa. Location was close to everything we were doing.”
- Ela United States“The hotel is in a great location, right the hear of the Old Town. It is beautiful and brand new, very clean and has all the amenities that need, including pool and hot tub. The hotel is in the center of everything but yet the rooms are quiet, so...”
- Michelle United States“I wasn't able to eat much, but what i did have was really good.”
- Jarek
Poland“Beautiful property, excellent location, wonderful service. Possibly the best hotel in Krakow.” - Patricia United States“Absolutely beautiful hotel in a lovely area of Krakow. We especially loved the bar menu, surprisingly tasty food and so convenient for exhausted travelers. Most of all, the staff was exceptional. They answered every question, arranged all...”
Elizabeth United States“I loved everything about the property and wish we had an extra night there!”- Yana
Germany“Wonderful breakfast, but a bit expensive one. Good equip fitness. Great location. Spacious rooms, comfortable bed.” - Abdulla
United Arab Emirates“Everything, location, staff, confort and the room was clean and perfect.”
Hotel area info
Restaurants
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Restauracja Artesse by Juanlu Fernández
- CuisineEuropean
- Open forDinner
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform H15 Palace, a Luxury Collection Hotel, Krakow of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
