Sustainability certification

Mercure Krakow Stare Miasto

–Excellent location - show map
+174 photos
Scored 9.2
Rated superb

Excellent location!

9.6

Property highlights

About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, minibar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness centre, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 16 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

  • Situated in the real heart of Kraków, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Christianto
Australia Australia
“Location only 18 minutes to airport by train, staff is very kind. Service very good we are able to borrow conversion plug”
Kateryna
Ukraine Ukraine
“The room was clean and cozy. The bed was super soft and comfortable, so much that I didn’t want to leave.”
Shaunchai
Singapore Singapore
“The best location, easily accessible to the airport and attractions. Just opposite the main train station.”
Brendan
United Kingdom United Kingdom
“The location of the hotel was central to everything. The staff were super friendly and very welcoming on arrival. The foyer decor was beautiful. The room was very spacious and very quiet. The beds were very comfortable and we had a great night's...”
Andy
United Kingdom United Kingdom
“Clean, attractive interior & a very lovely calm smell as you entered reception”
Jill
Australia Australia
“A beautiful hotel, lovely entrance and bar/restaurant area. Room was smaller than expected but was comfortable and had all that we needed. Such a good location too”
Melissa
United Kingdom United Kingdom
“What a fantastic hotel. Really really great service, location and facilities. I was lucky enough to even have my room upgraded for free which was a very pleasant surprise. It's the perfect location for a solo traveller, especially if you don't...”
Robert
Canada Canada
“Location close to old town and train Breakfast was quite ordinary”
Valerie
United Kingdom United Kingdom
“The location was perfect as it was just across the street from the train station which was perfect as we had to catch an early train. The staff were extremely helpful if asked a question. The room was great, clean and comfortable.”
Inna
United Arab Emirates United Arab Emirates
“Fantastic time at this lovely place. Great location if you need perfect access to the train station, welcoming and attentive personnel, lovely room with noise cancellation windows, very good breakfast with many options to choose from (personally...”

Hotel surroundings

Restaurants

1 restaurant on site
WINESTONE
  • Cuisine
    International
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Gluten-free

House rules

Mercure Krakow Stare Miasto takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.