Sustainability certification

Mercure Jelenia Góra

–Great location - show map
+202 photos
Scored 8.3
Rated very good

Staff

9.0
  • City view
  • Garden
  • Pet friendly
  • Swimming pool
  • BBQ facilities
  • Free Wifi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk

About this property

Comfortable Accommodations: Mercure Jelenia Góra in Jelenia Góra offers family rooms with private bathrooms, balconies, and garden or pool views. Each room includes air-conditioning, a work desk, and free WiFi. Exceptional Facilities: Guests can enjoy an infinity swimming pool, sauna, sun terrace, and indoor pool. Additional amenities include a fitness center, outdoor fireplace, and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves Italian, Polish, and local cuisines with vegetarian, gluten-free, and dairy-free options. Breakfast includes local specialties, fresh pastries, and a variety of beverages. Activities and Location: Located 63 mi from Copernicus Wrocław Airport, the hotel is near attractions such as Western City (11 mi) and Dinopark (12 mi). Guests can enjoy skiing, hiking, and cycling.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Restaurant
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Vegetarian, Buffet

  • Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 twin bed
2 twin beds
1 full bed
1 twin bed
or
1 full bed
2 twin beds
Superior Apartment with Balcony - Double Bed and Sofa Bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Kujawiak
Poland Poland
“Swimming pool, location, restaurant and bar in lobby.”
Andrew
United States United States
“Very kind staff who made me and my son feel very welcome; delicious breakfast; convivial front area with games for children and people generally hanging out”
Andrej
Slovakia Slovakia
“Tasty and rich breaks. It was highlight of the stay. Hotel stuff was always nice and helpful. Even things what I did not like it's nice hotel. Room was facilitated with a cattle, bottles of water, cafe and tea.”
Leny22
Czech Republic Czech Republic
“Very nice accommodation not too far from the center. We stayed for the weekend to enjoy hiking in the mountains and this was a good place we chose. Breakfast was delicious, staff was nice too.”
Alena
Czech Republic Czech Republic
“Food was great, pool was great and quite big, personal was polite and kind. The hotel Is situated near the bus stations.”
Alison
United Kingdom United Kingdom
“The spa, clean room, good amenities & helpful staff. Breakfast was great.”
Jaroslaw
United Kingdom United Kingdom
“Spacious room, clean, comfy beds. Really nice breakfast.”
Lesley
United Kingdom United Kingdom
“The restaurant and bar area was lovely. The room was spacious. The breakfast had plenty of choice and delicious.”
John
United Kingdom United Kingdom
“The hotel was exactly what we required. Very helpful staff, comfortable room and an excellent breakfast. The location was very good and the pool was a nice bonus.”
Adrian
United Kingdom United Kingdom
“The room was lovely. Very friendly and helpful staff. The restaurant was excellent value and the food was delicious. Fabulous breakfast! We were very happy there and will definitely be staying there again!”

Hotel area info

Restaurants

1 Restaurant On Site
Restauracja #1
  • Cuisine
    Italian • Polish • Local • European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Mercure Jelenia Góra takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to pay the whole amount for their stay at the check-in.

Please note that the swimming pool is open from 7:00-12:00 and from 16:00-21:00.

To ensure a higher standard of services, modernization works will last until the end of June 2024. This may result in temporary inconvenience. Thank you for your understanding!

Renovation work is in progress until the end of July 2024. This may result in temporary inconvenience. We appreciate your understanding!

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.