- City view
- Swimming pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
About this property
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness centre
- Restaurant
- 24-hour front desk
- Tea/coffee maker in all rooms

Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
---|---|---|
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 sofa bed and 1 large double bed |
Sustainability
- GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
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Guests who stayed here loved
- Anthony
New Zealand
“Great pool and terrace. Fabulous breakfast. Rooms are silent and dark which is great for sleeping even when you arrive at 2pm with jet lag. The staff engagement with you is outstanding.” - Nick
Hong Kong
“Superb location above the Somerset MRT . Stayed there several times now and will certainly be back” - Kate
Australia
“The check in was efficient and the staff accommodated my request to have a room near my friend who had a separate booking. The room was clean, spacious and very comfortable - there was a coffee machine and I ordered milk to my room. The...” - Tiong
United Kingdom
“Great location and amazing infinity pool with great views” - William
Australia
“The friendly staff, the pool, and location. We got a 2 day travel pass and found it so easy to get anywhere we wanted to go.” - Marianne
South Africa
“Booking was easy, the self service concept is easy. There are no porters and this makes for a quick and effortless check-in, ideal when your time is limited. We visited during Formula 1 weekend (accidentally!) and the hotel prices were INSANE for...” - Mlagirl
Philippines
“Location, hotel and room facilities, warm and helpful staff.” - Kath
New Zealand
“The buffet breakfast was excellent, we never had to queue and the food was amazing! We loved the club and the views in the evenings.” - Sabine
Germany
“Location, very nice rooms , lobby and the pool area” - Susanne
Australia
“Perfect location for a short stay , excellent facilities and breakfast exceptional with change of menu daily . Also a special mention to the staff who provided a surprise birthday message and cake in our room on arrival for my friend, so...”
Hotel surroundings
Restaurants
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.