GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

RESORT FEES: - High-speed WiFi - Access to 24hour fitness centre which features Peloton bikes - Priority seating, based on availability, to F&B outlets - Access to game room When travelling with pets, please note that an extra charge of 75 USD per stay applies.

PET POLICY: We would welcome a dog on property but only when staying in a private room, and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg.

For Advance Purchase rates/Non Refundable rates, we require the payment card used for booking to be presented upon check in.

AGE RESTRICTIONS: Individuals under the age of 18 can only stay at the Hostel when accompanied by a parent or legal guardian in the same room.

The room must be private.

Unaccompanied under 18's are not allowed to stay in shared rooms, unless they are part of a group that has booked out the entire shared room. The group leader must provide the required documentation to Generator. Failure to comply with these policies will result in automatic cancellation of the booking with no refund. Guests violating these rules will not be permitted to check into the Hostel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.