About this property

Comfortable Accommodations: Baldwin Inn & Suites, SureStay Collection by Best Western in West Springfield offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, TV, and parquet floors. Convenient Facilities: Guests benefit from a 24-hour front desk, express check-in and check-out services, and free on-site private parking. The hotel provides a continental breakfast and free toiletries. Prime Location: Located 11 mi from Bradley International Airport, the hotel is a 3-minute walk from Eastern States Exposition Center and 984 feet from The Big E. Nearby attractions include Wintonbury Hills Golf Course and Amherst College. Guest Satisfaction: Guests appreciate the attentive staff and impeccable room cleanliness.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Yunus
United States United States
Off a main road but not to far away from the main highway that I liked
Rochelle
United States United States
Dear Baldwin Inn, I wanted to express my sincere satisfaction with my recent stay. The room was exceptionally clean, and the beds were very comfortable. Louis and the other woman (whose name I unfortunately did not catch) were incredibly...
Dory
United States United States
It was very convenient to where we were going. I would stay there again and I will stay there next year again.
Juliette
United States United States
It was great to be able to park there before check in to go to the Big E. We were right across from two gates to the fairgrounds. The room was very big. The beds were comfortable. The bathroom was clean.
Heinrich
United States United States
Everyone was very helpful. There was an odd spell in the room. The bathroom door needs to be fixed properly in room 217. Top hinge, stop it closing. There isn't any holder for shampoo & soap in the shower. Location was fabulous for our stay we...
Kimberly
United States United States
nice clean and up to date , considering they're still remodeling some. it's worth the money 😊
Tabitha
United States United States
The skylight was a nice touch and a great way to wake up
Delancey
United States United States
The hotel staff was amazing and the beds was comfortable and clean. We arrived at 5:30am and called the number that was provided and the guy who was working came right down and took care of us. We didn't have to wait which was great especially...
Ely
United States United States
I love how the staff was really responsive and kind.
Barbara
United States United States
New owners- ignore the bad reviews. Although the hotel is outdated and old (they’re renovating this winter) it was extremely clean and the gentleman at the front desk was super helpful.

Hotel area info

House rules

Baldwin Inn & Suites, SureStay Collection by Best Western takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guest must reach out to property if arrival will be past 6:00 P.M

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.