Comfortable Accommodations: Tru By Hilton Naperville Chicago in Naperville offers clean rooms with air-conditioning, tea and coffee makers, refrigerators, free toiletries, and TVs. Guests appreciate the room cleanliness and attentive staff.
Leisure Facilities: The hotel features a terrace and an indoor swimming pool. Additional amenities include a fitness room, elevator, 24-hour front desk, minimarket, and outdoor seating area.
Convenient Location: Located 25 mi from Chicago O'Hare International Airport and 30 mi from the United Center, the property is near an ice-skating rink. Guests enjoy easy access to local attractions.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
8.8
Facilities
8.8
Cleanliness
9.0
Comfort
8.8
Value for money
8.7
Location
8.8
Select topics to read reviews:
Guests who stayed here loved
Ruby
United States
“I like the fact that the receptionist was nice. The room was mid clean. We found hair on the floor in the bathroom and that the maid never came in the next day to make the bed or anything like the sign said that it would.”
Carrie
United States
“I know it’s a value but expected at lease a closet.”
April
United States
“The hotel was clean. I loved that there was no carpet in anywhere except the halls.”
Susan
United States
“It was a modern, clean facility with comfortable beds.”
C
C
United States
“Check in staff very helpful. Clean, quiet room that was nicely furnished. Great shower!”
Price
United States
“The facility was clean, inviting and comfortable with a couple extra amenities that seem to be exclusive to this brand. Ot had the norm, pool, free breakfast but also had a pool table in the main commons area along with 24 hour snack bar.”
K
Kate
United Kingdom
“Location was easy to find. Easy booking in process. Lovely reception staff. The room was very clean and the bed was super comfortable. Good ac. Nice coffee available in reception. Breakfast was fine, not a great choice but adequate. Loads of...”
S
Susan
United States
“Big room, non-cluttered, well-thought design, Water filter to fill up water bottles.”
Amy
United States
“one of the best places we've stayed. clean, classy rooms. lots of work area in lobby, computer work, etc. snack area, pool table, TV as well in lobby. close to lots of businesses, restaurants and shopping”
Michael
United States
“Very clean. Lots of amenities (free coffee and tea all the time), nice lounge with different kinds if seating to hang out. Lots of care by the staff to inform guests of places to eat and things to do in the see in the area. Very comfortable room...”
Hotel area info
Amenities of Tru By Hilton Naperville Chicago
Great facilities! Review score, 8.8
Most popular amenities
Indoor swimming pool
Non-smoking rooms
Fitness center
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
House rules
Tru By Hilton Naperville Chicago takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 21
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of $25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
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