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About this property

Comfortable Accommodations: Family Suite Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a 24-hour front desk, and a tour desk. Additional amenities include a wellness package, lift, and bicycle parking. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, and local specialities. Guests can also enjoy fresh pastries, fruits, and warm dishes. Prime Location: Located 26 km from Noi Bai International Airport, the hotel is a short walk from Hoan Kiem Lake and Trang Tien Plaza. Nearby attractions include Hanoi Opera House and Vietnam Fine Arts Museum.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

    • Breakfast info

    • Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Kosher, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 double bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Martin
    United Kingdom United Kingdom
    This is extremely well located in central Hanoi, literally a 5 minute walk from Hoan Kiem lake with shops, restaurants and spas all around. Room was clean and comfortable and the breakfasts, hosted in a neighbouring hotel about 5 minutes away,...
  • Joyna
    Malaysia Malaysia
    clean,spacious, love the bed so comfortable after a long day we really need to rest and need comfortable bed. And Tom the receptionist really helpful..we reach hanoi from sapa early morning and he let us shower in their public shower for free...
  • Felice
    Italy Italy
    The room was perfect, and the location was ideal, right in the center!
  • Koreaboy
    South Korea South Korea
    Staff were extremely welcoming and friendly, especially Michael. Hotel is situated in a good location, around most of the famous attractions. Definitely be back here.
  • Michelle
    New Zealand New Zealand
    It had a lovely big balcony. It was 2 minutes walk to the lake. Very convenient. Rosy the receptionist was lovely, friendly and very helpful.
  • Inge
    Netherlands Netherlands
    Amazing home base for our travels throughout the North of Vietnam. Very friendly staff and we could leave our luggage for a whole week no problem!
  • Ruy
    Japan Japan
    The staff were very helpful, and Rose did her best to help us find restaurants and tours. Rose and the staff on the night shift were very kind and did their best to make us comfortable.
  • Sean
    United Kingdom United Kingdom
    The location is perfect for soaking up the atmosphere of the Old Quarter. The room was spacious and clean. All the staff were really friendly and helpful. Would definitely stay again
  • Kim
    New Zealand New Zealand
    David and staff were exceptionally attentive and very kind.
  • Didier
    United Kingdom United Kingdom
    Staff attitude and professionalism was exceptional, in particular Helen at reception was taking great care of us, making it special. But all staff were great and fantastic location. I will be back.

Hotel surroundings

House rules

Family Suite Hotel takes special requests - add in the next step!
Check-in
From 13:00 to 23:30
Check-out
From 01:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 150,000 per child, per night
Cot upon request
Free
3 - 12 years
Extra bed upon request
VND 150,000 per child, per night
13+ years
Extra bed upon request
VND 250,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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